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Reviews of 12 The Residence Hotel Apartment

3 out of 5
12 The Residence Hotel Apartment
22 Soi Saranakom 10 Seekun Donmuang, Bangkok, Bangkok Province

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 167 reviews" "
Rating 8 - Good. 41 out of 167 reviews" "
Rating 6 - Okay. 10 out of 167 reviews" "
Rating 4 - Poor. 2 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful, and the facilities were perfect for a week stay. The food at the restaurant was delicious and the gym facilities were great. Highly recommend!
Stayed 4 nights in May 2024

10/10 Excellent

Jean-Francois, Seria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. New and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money, really good breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Stayed 1 night in Apr 2024

10/10 Excellent

Keutmany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at the hotel! The staff were very friendly and extremely helpful! I would recommend this hotel to anyone!
Stayed 2 nights in Apr 2024

8/10 Good

Guan Hock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Owen, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very modern Thai/Asian architecture 5/5 Receptionists can barely speak a word of English 1/5 If you arrive before 3pm and want to check in 500baht 1/5 Restaurants are very good Thai/Japanese Sushi 5/5 Its more a hotel for local Thai travelers than for international travelers, so there will be language issues if you ask a single question without a translator of some sort.
Stayed 7 nights in Mar 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and very clean. Professional staff. Very helpful and accommodating. Booked Deluxe Twin room. Beds very comfortable, two pillows, clean sheets, towels, very nice! Within walking distance to food. Stayed over nite between flights. Will stay here again for longer stay next time!
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
great all
Stayed 1 night in Mar 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Property conditions & facilities
Very good price. Breakfast is good too
Stayed 1 night in Feb 2024

10/10 Excellent

JONATHON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and close to the airport!
Stayed 1 night in Feb 2024

2/10 Terrible

Bogac

Stayed 1 night in Feb 2024

8/10 Good

MATTHEW, CYPRESS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room door is not a sound proof. Room is clean and the bed is clean
Stayed 1 night in Feb 2024

8/10 Good

Armistead

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
12 The Residence is a viable option for staying near DMK airport. Breakfast is good, staff helpful, the rooms fine (we stayed there twice: the first room was missing part of the shower door, it appears). The biggest issue is the Airport Shuttle: It does not pick up and actually delivers a bit away: you have to go up ramp, and walk a bit).
Stayed 1 night in Feb 2024

6/10 Okay

JUAN E

Business traveller
Very bad location to find this hotel and bad shuttle bus service
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was beautiful, clean and very comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel but not in the best part of town
Stayed 1 night in Jan 2024

10/10 Excellent

MORGAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and definitely value for money and only 5 minutes to the Airport for my morning flight ✈️
Stayed 1 night in Jan 2024

10/10 Excellent

Marilene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent for an overnight and a welcoming staff is eager to help you out. Breakfast is Japanese style and very tasty. In general it was a pleasant experience. The only negative is the nearby area a bit shady. The transfer is not to the airport but to an accessible ramp to the domestic airport. If you have heavy luggage or mobility issues get a taxi.
Stayed 1 night in Jan 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel with everything you need for a night before your next flight. Very close to Don Muang
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Duane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Could not get the soap dispenser in the shower to work. Could not get the temperature in the shower to stay at a reasonable temperature.
Stayed 1 night in Jan 2024

10/10 Excellent

DMITRII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good with the exception of the breakfast. Great selection but at 0800 everything was cold. No one likes clod fried eggs and ham for breakfast. Apart from the a pretty good hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good economical and clean hotel convenient access to Don Muaeng International Airport. Very comfortable and clean beds. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

George

Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from Don Mueang airport and very convienient for same. Also reasonably close to Lumpinee stadium. Very clean and modern. Really nice staff. New, modern gym which is at hotel gym standards. Only minor gripe is that they couldn’t take a deposit on card and insisted on cash. Overall would recommend to anyone who needs to be near Don Mueang or attending event in Lumpinee stadium.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mini 'apartment' in a new hotel. Excellent staff, lovely quiet room, convenient shuttle service to the airport. Would recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent for our stopover. Staff friendly and very helpful. Good all round experience.
Stayed 1 night in Nov 2023
Response from Vichy. on 22 Nov 2023
Dear Khun Gordon,Thank you for your good feed back to our hotel and staff service. We will continue offering best service to all valuable guest especially you as always.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vichy on 22 Nov 2023
Thank you for good feedback to our hotel and service

10/10 Excellent

Sheldon

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Vichy. on 22 Nov 2023
Thank you for your good feedback to our hotel and staff service.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet, clean and friendly staff
Stayed 1 night in Nov 2023
Response from Vichy. on 22 Nov 2023
Thank you for your good feedback to our hotel and staff service.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, very clean . Personnel very attentive with a good Japanese restaurant.,I definitely recommend.
Stayed 1 night in Oct 2023
Response from Management team on 16 Oct 2023
Thank you for choosing the hospitality of 12 The Residence Hotel, and for taking the time to share about your recent experience. My team and I are truly glad to know that your experience with us has been wonderful and memorable. Thank you for sharing your experience with us and we hope that on your next vacation, you will get another opportunity to stay with us again. We look forward to an opportunity to be of service to you again and until then, I hope you have a great week ahead of you. With best regards,

10/10 Excellent

Dave

Travelled with partner
Liked: Property conditions & facilities
Very near airport, new rooms, very comfortable king size bed, and excellent breakfast
Stayed 1 night in Oct 2023
Response from Management team on 9 Oct 2023
Thank you for choosing the hospitality of 12 The Residence Hotel, and for taking the time to share about your recent experience. My team and I are truly glad to know that your experience with us has been wonderful and memorable. Thank you for sharing your experience with us and we hope that on your next vacation, you will get another opportunity to stay with us again. We look forward to an opportunity to be of service to you again and until then, I hope you have a great week ahead of you. With best regards,

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location given that it is close to the DMK airport and convenient for an overnight stay to catch your flight. A shower curtain around the shower area would be nice. Otherwise the entire bathroom gets wet after shower. Otherwise the rooms are nicely furnished and appointed.
Stayed 1 night in Oct 2023
Response from Management team on 7 Oct 2023
Thank you for taking the time to review your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to have another opportunity to welcome you again soon. Your Sincerely,

10/10 Excellent

JONATHON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management team on 5 Oct 2023
Thank you for choosing the hospitality of 12 The Residence Hotel, and for taking the time to share about your recent experience. My team and I are truly glad to know that your experience with us has been wonderful and memorable. Thank you for sharing your experience with us and we hope that on your next vacation, you will get another opportunity to stay with us again. We look forward to an opportunity to be of service to you again and until then, I hope you have a great week ahead of you. With best regards,

8/10 Good

JONATHON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management team on 5 Oct 2023
Thank you for choosing the hospitality of 12 The Residence Hotel, and for taking the time to share about your recent experience. My team and I are truly glad to know that your experience with us has been wonderful and memorable. Thank you for sharing your experience with us and we hope that on your next vacation, you will get another opportunity to stay with us again. We look forward to an opportunity to be of service to you again and until then, I hope you have a great week ahead of you. With best regards,

6/10 Okay

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Response from 12 The Residence Management Team on 29 Sept 2023
Thank you for choosing the hospitality of 12 The Residence Hotel, and for taking the time to share about your recent experience. My team and I are truly glad to know that your experience with us has been wonderful and memorable. Thank you for sharing your experience with us and we hope that on your next vacation, you will get another opportunity to stay with us again. We look forward to an opportunity to be of service to you again and until then, I hope you have a great week ahead of you. With best regards,

10/10 Excellent

nicholas

Stayed 1 night in Sep 2023
Response from 12 The Residence Management Team on 23 Sept 2023
Thank you for taking the time to review your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to have another opportunity to welcome you again soon. Your Sincerely

8/10 Good

Bobby

Stayed 1 night in Aug 2023
Response from 12 The Residence Management Team on 23 Aug 2023
Dear khun Bobby Thank you for taking the time to review your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to have another opportunity to welcome you again soon. Your Sincerely,

8/10 Good

Lian Cin

Liked: Staff & service, property conditions & facilities
Clean, staffs are friendly, breakfast is great and quite.
Stayed 1 night in Jul 2023
Response from 12 The Residence Management Team. on 2 Aug 2023
Thank you for taking the time to review your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to have another opportunity to welcome you again soon. Your Sincerely

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought this was a great hotel. The gym for a hotel had all the right equipment. The rooms were clean, comfortable, well appointed, free coffee in the room and the television had many options. The staff was very nice. The restaurant is Japanese good and it’s open 24 hours. The bar is open 24 hours also. It’s a 5 minute drive to the airport. You’ll love this place.
Stayed 6 nights in Jun 2023
Response from ้Management team on 3 Jul 2023
Thank you for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to have another opportunity to welcome you again soon. Your Sincerely,