2/10 Terrible
Calvin, Fountain Valley
16 May 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived at the hotel at around 3 pm to check in. At that time, I was the only guest.
The receptionist still sat and looked up, not showing any warm welcome. After I got the room number from her, I asked her where the parking was. She was still sitting and reached up to point at the paper that had been printed and pasted on the countertop with three parking spots.
I asked why there were 3 points, but none had an address, so how would I know where to go? And what do you think is good one? She pointed to the second point.
(see detail I was copy from the sheet on countertop: 1. Public Parking: Waikiki Banyan ($35/day or $175/week)
2. Ohia Waikiki ($30/day) - Royal Grove Special Rate
3. Kuhio Village Tower Parking ($25/day, one entry)
Metered Parking: $3.00/hour (*Free from 10pm-6am)
Free Parking *watch for signs indicating occasional closures
1. Ala Wai Blvd.
2. Monsarrat Ave.).
I asked her how to get to that parking lot without the address (this hotel has not parking lot), and she me to turn left, then right, and turn.
Oh my God!
I drove and asked passersby, and it took more than 30 minutes but can’t find it. I returned to the hotel and saw her again (it was already 3:45 pm; she was talking the same as before. I told her sternly that I only needed the address, not to tell me how to get there. At this time, She gave me the address?!? I parked the car and returned to the hotel around 4:30 pm
Calvin
Stayed 3 nights in May 2024