Seasonal outdoor pool, open 9:00 AM to 5:00 PM, pool cabanas (surcharge)
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Reviews of Flamingo Las Vegas Hotel & Casino

3.5 out of 5
Flamingo Las Vegas Hotel & Casino
3555 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.0

Good

Rating 10 - Excellent. 6552 out of 21656 reviews" "
Rating 8 - Good. 5174 out of 21656 reviews" "
Rating 6 - Okay. 4046 out of 21656 reviews" "
Rating 4 - Poor. 2906 out of 21656 reviews" "
Rating 2 - Terrible. 2978 out of 21656 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rakesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrible Very rude.. no one greets or welcomes No place to sit for guests Wanted to charge by the minute fir early check in !
Stayed 1 night in Apr 2024

6/10 Okay

Mark

Travelled with partner
Disliked: Cleanliness, staff & service
Staff tried to supposedly upgrade me to a room that was on a lower floor and were trying to charge me extra for my room I booked which had the strip view . When I arrived to my room there was an open beer can on ice with a used cup next to it . This is why I don’t trust hotels . I give 3 stars because staff supervisor didn’t charge me the resort fee and tried to make my stay a little better although I wasn’t looking for a discount.
Stayed 1 night in May 2024

4/10 Poor

Zac

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Our room that we paid extra to upgrade that was supposedly "renovated" was not at all renovated. The shower leaked into the bathroom floor, the shower knob was hard to turn on and the hot and cold were opposite of what it was supposed to be. We told them that we would like daily cleaning and no cleaning was done. We called on day 2 and were told that they were "busy" and put in the request for the next day between 9 and 10. Housekeeping finally showed up after noon. The location was great. Pool was alright. Freezing cold water but great music and atmosphere. Location of hotel is great but we would rather stay elsewhere. Staff was not at all friendly and the charges for little things like early check in? No! We won't be back.
Stayed 3 nights in May 2024
Response from Kimberly on 17 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Karen Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the Flamingo is in the center of the strip! Makes travel times easier when getting from place to place!
Stayed 3 nights in May 2024
Response from Kimberly on 17 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Gloria

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
We have stayed there 6 or 7 times. Seems there is no cafe for lunch and breakfast. No coffee in room and having o line up for check in, check out, coffee in the morning. Won't stay again because of all the line waiting.
Stayed 3 nights in May 2024
Response from Kimberly on 17 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and comfortable. I will come again :)
Stayed 3 nights in May 2024
Response from Christina Banks on 17 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Charles, Rancho Mirage

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was close and convenient to the concert we went to. The room was spacious and clean. HOWEVER, we asked for extra pillows 3 TIMES for my daughter who is 8 months pregnant and never received them. Even after being told we would be put on priority.
Stayed 1 night in May 2024
Response from Ruby on 17 May 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

4/10 Poor

Rachael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning did not work in room. No service for towels most days.
Stayed 4 nights in May 2024
Response from Christina Banks on 17 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is noisy and dirty. Room service is bad, they woke us up even those the ‘do not disturb ’ sign was on door. They forgot to clean or just didn’t come other days. The pool is noisy and chairs cost 100 or you sit on cement. Way too loud to enjoy the area and the pool water was extremely cold. They also had construction going on waking us up each day, when we complained they denied there was construction. Then they got enough complaints that they issued us a 50dollar credit but didn’t tell us, so it went unused. I was very disappointed and will never stay here again.
Stayed 8 nights in May 2024
Response from Christina Banks on 17 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

James

Travelled with partner
Good luck with the elevator. It takes the room card to operate and it works only half the time. We checked in with booking a Go room only to be told they occupied that room, but never fear. That gave us a downgraded room. But sure charged us the same amount as the go room. It smells like weed and cigarettes everywhere. Will not be staying there again.
Stayed 4 nights in May 2024
Response from Christina Banks on 17 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2024
Response from Dan on 16 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Curtis

Travelled with group
I would recommend this place to everyone
Stayed 4 nights in May 2024
Response from Ruby on 16 May 2024
We are happy to hear that you are enjoying your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very positive experience. I did call to inquire via a phone call to staff and felt there was a bit of a language barrier, that is my only qualm
Stayed 3 nights in May 2024
Response from Christina Banks on 17 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Elizabeth

Travelled with family
Disliked: Staff & service
The service was terrible
Stayed 2 nights in May 2024
Response from Ruby on 16 May 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Property conditions & facilities
I did enjoy the $25 dollar upgrade, but I did not appreciate the two in the morning pool party noise. And, I could not get into the pool because of my water bottle, that was kind of stupid.
Stayed 1 night in May 2024
Response from ALM on 16 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They went in my room while i was going and stole all of my jewlery and cash and my daughters Nintendo Switch . The security took a report and will get to me with one day - 5 days to verify who used the key fob and its been 3 days and no news. Never will stay at that Hotel ever again! Unsafe. Dirty and everyone is rude!
Stayed 4 nights in May 2024
Response from Dan on 16 May 2024
Thank you for providing your feedback on your most recent stay.  Please contact the Flamingo directly to speak to a member of management regarding your experience.

6/10 Okay

Brody

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was run down and dated and far from clean; literal goop and residue on the nightstands. Casino was very dated and a bit of a dive; every other casino I went to was nicer than this one. Pool is awesome. Great central location
Stayed 4 nights in May 2024
Response from ALM on 16 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great and our view was amazing. My only complaint would be the water pressure in the shower was horrible. Would definitely eecommend it though.
Stayed 2 nights in May 2024
Response from Ruby on 16 May 2024
We are happy to hear that you are enjoying your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to everything. The only thing I would change is the mattress in our room needs to be replaced it dips in the middle really bad.
Stayed 3 nights in May 2024
Response from Kimberly on 16 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Kimberly on 17 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Christina Banks on 17 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Christina Banks on 17 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told that we would be in the dog rooms because we booked through a third party. (Expedia). The room did not match the picture on Expedia’s site. It did not have a sofa or desk, both were clearly visible in the picture when we booked the room. There was no mention that these rooms were pet friendly. We were also told by the check-in staff to not be surprised to see urine stains on the hall carpet because it was the dog floor. Very rude check-in staff. Glad it was a short stay. On a positive note, the room was quiet.
Stayed 3 nights in May 2024
Response from John on 16 May 2024
Hello Jose, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ruby on 16 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Aisha

Travelled with partner
Liked: Cleanliness
Room was never cleaned even after speaking with two staff members. Finally a housekeeper took me to the linen closet to retrieve fresh towels.
Stayed 2 nights in May 2024
Response from Latrice on 15 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Amgad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, long check in times
Stayed 3 nights in May 2024
Response from Dan on 15 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Shaylyn

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mini fridge in our room froze everything we put in it, there’s no microwave, and no coffee machine, nothing that other cheaper hotels typically have, so that was kind of a let down. Just very mediocre for such a high price.
Stayed 5 nights in May 2024
Response from Latrice on 15 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

6/10 Okay

Tiffany

Travelled with family
Disliked: Cleanliness
Honestly disappointed in this trip. You spend enough money and hope for a good experience. Our inital room looked nice but after being checked in for all of 30 min the shower roof was leaking. Also had a missing blow dryer. Called the desk and was told that they would bring a blow dryer up and that never happened. They also said they would send someone for our shower. Fast forward to the next day and after listening to the shower drip all night at 8am we were awoken by a jack hammer from construction on a floor level resturant. Called desk again and about leak and they tried to tell us someone came up to check on roof leak and pur door was locked and they couldnt. We were in our room at the apprent time someone came and no one attempted to come in or knock. Also someone did show up because we had muddy shoe prints in our shower. Finally someone showed up and checked it, leak was 2 floors up so we got to switch rooms. Thank god because the jack hammering was vibrating our toilet which in turn made our room stink like outhouse but maintenance said it was working fine. New room we though was good, except the blood splatter marks on wall and lamp and few drops on floor. It was disgusting but calling them did absolutely nothing. I would absolutely not recomment the hotel to anyone or stay here again
Response from Dan on 15 May 2024
Hello Tiffany, thank you for providing your feedback on your most recent stay.  Please contact Flamingo Las Vegas directly to speak to a member of management regarding your experience.

8/10 Good

Claudette

Liked: Staff & service
Disliked: Cleanliness
Food was expensive
Stayed 4 nights in May 2024
Response from Latrice on 15 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Karen, Saskatoon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying at the Flamingo. Our room was nicely decorated and clean. We loved the Habitat area and enjoyed the location and the Promenade. We ended up spending a good deal of time there. Our only complaint was that the pool was really cold and we couldn't swim. Not a huge deal as there are so many things to do. We will definitely stay again when we return!
Stayed 4 nights in May 2024
Response from Latrice on 15 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Constance L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic!
Stayed 4 nights in May 2024
Response from Ruby on 16 May 2024
We are happy to hear that you are enjoying your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Dhaval Jamanbhai

Travelled with family
Liked: Staff & service
Lack of hot water throughout the day
Stayed 5 nights in May 2024
Response from Latrice on 15 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

6/10 Okay

Robert

Travelled with family
Great location. Lovely outside area although the Nook outside seating area was always dirty. Exhorbitant prices for food and drink but no different to other hotels
Stayed 5 nights in Apr 2024
Response from ALM on 15 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent pool
Stayed 3 nights in May 2024
Response from ALM on 15 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Jeremy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No mini fridge, horrible communication as to how to get to the room, elevators were barely working (at one point there was only 1 working elevator) and no mention of about $400 of extra resort fees for a simple weekend stay. It’s one of the hotels that hide it til you are checking out. With that being said I still enjoyed myself but it was in spite of my hotel situation, I mean the location is still dead center of the strip in my opinion.
Stayed 3 nights in May 2024
Response from Doug on 15 May 2024
Hello jeremy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with pool. Water was so cold your extremities were numb within seconds. Drinks overpriced at pool. TV in room would auto turn on every 6 hours.
Stayed 4 nights in May 2024
Response from Doug on 15 May 2024
Hello Michel, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Samantha Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpful staff easy to access amenities very friendlyb
Stayed 8 nights in May 2024
Response from John on 15 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

helen

Travelled with family
Mold in bathroom. Otherwise not to bad. Hotel needs updating. Wayne Newton is fabulous
Stayed 3 nights in May 2024
Response from Dan on 14 May 2024
Hello Helen, thank you for providing your feedback on your most recent stay.  Please contact the Flamingo directly to speak to a member of management regarding your experience.

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
WHAT I LOVED..... WAS THAT THEY HAD A BAGGAGE STORAGE FOR EARLY AND LATE DEPATURES. WILL STAY THERE AGAIN
Stayed 2 nights in May 2024
Response from Latrice on 15 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Mary

Travelled with group
Liked: Staff & service
Needs updating, was given the wrong room type
Stayed 1 night in May 2024
Response from Latrice on 14 May 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service
Got double charged for fees
Stayed 6 nights in May 2024
Response from ALM on 14 May 2024
Hello William , I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

marcel

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from ALM on 15 May 2024
Hello Marcel, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Consuella

Travelled with group
Disliked: Amenities
NA
Stayed 4 nights in Apr 2024
Response from ALM on 14 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The flamingo exhibit was cool to look at and the outside area is very pretty and tropical looking
Stayed 2 nights in May 2024
Response from Doug on 14 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The flamingo’s on site and ambiance of the historical property were great!
Stayed 4 nights in May 2024
Response from Doug on 14 May 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Ashley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the strip
Stayed 4 nights in May 2024
Response from Doug on 14 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from John on 15 May 2024
Hello Matthew, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

Anitrius

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from John on 15 May 2024
Hello Anitrius, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Michelle on 15 May 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Kaitlyn

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from John on 15 May 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.