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Reviews of Park International Hotel

4 out of 5
Park International Hotel
117 - 129 Cromwell Road, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 607 out of 1567 reviews" "
Rating 8 - Good. 572 out of 1567 reviews" "
Rating 6 - Okay. 242 out of 1567 reviews" "
Rating 4 - Poor. 98 out of 1567 reviews" "
Rating 2 - Terrible. 48 out of 1567 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bishop Duane

Travelled with partner
Very old and floors were very squeaky, kinda like going to grandmas old house. they had a good breakfast and the staff was OK. Wont be staying there again.
Stayed 2 nights in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Clean, quiet, in a good location - walkable to bars, restaurants & tube so it’s convenient for heading in to the city also. Staff were very nice & helpful - hotel could definitely use some upgrades to the facade & the lobby/reception area. Bar wasn’t open at all while we were there for 4 nights over a rugby 6 Nations weekend so that was surprising as there were a lot of people in town for the Ireland v England match. Overall we enjoyed our stay!
Stayed 4 nights in Mar 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

10/10 Excellent

Rene

Clean and comfortable room
Stayed 2 nights in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

6/10 Okay

Ian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was a really bad smell every time we came back to the hotel. I believe it might have been the carpets not very inviting.
Stayed 5 nights in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

10/10 Excellent

Ulla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my use.
Stayed 3 nights in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor customer service, the room was nice and clean
Stayed 1 night in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very accommodating. Upgraded room ($) was much nicer than original room and made our stay very enjoyable. Many restaurants ALL around and subway is just down the street less than. 300m away which was very convenient ( also had a grocery store there with alcohol). A stone’s throw away from 3 main museums and the Royal Albert Hall.
Stayed 4 nights in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location! Would definitely stay again. Not huge and luxurious but a very nice stay
Stayed 2 nights in Feb 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

8/10 Good

Arturo, Chino Hills

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property could use a refresh
Stayed 3 nights in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding, helpful and knowledgeable about the local area.
Stayed 1 night in May 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

10/10 Excellent

Stacey, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Clean and cute room.
Stayed 3 nights in May 2024
Response from Erin on 10 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
One lift wasn’t working but it was never an issue. Really helpful and friendly staff. Good breakfast available. Different bathroom layout as toilet was in a corner but the shower was awesome. Excellent location just minutes from the Gloucester tube station. Direct line from Heathrow on the tube.
Stayed 4 nights in May 2024
Response from Erin on 10 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

6/10 Okay

Walter

Travelled with partner
Liked: Cleanliness, staff & service
No dining room. Breakfast was in a basement but decent variety. Definitely not a 4 star property.
Stayed 2 nights in May 2024
Response from Erin on 10 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

8/10 Good

Stefanie

Travelled with group
Liked: Property conditions & facilities
Classic European hotel. Staff was helpful, neighborhood quiet and convenient to walk to many locations. Would stay there again.
Stayed 3 nights in Mar 2024
Response from Erin on 10 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Friendly, helpful, made us feel very welcome. We had the hotel breakfast one morning; lots of choices and all very tasty. The hotel is easy walk to subway stations which was very convenient for us. We appreciated the rental umbrellas in the lobby! It is an old building and there were a few small maintenance issues but none of which detracted from our stay. We booked a queen bed room and our actual bed was more like a double.
Stayed 6 nights in May 2024
Response from Erin on 10 May 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back.

4/10 Poor

Fredrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star property!
Stayed 4 nights in May 2024
Response from Erin on 9 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

6/10 Okay

Lisa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Great location but a tired hotel in need of an interior facelift. Front desk staff was apathetic and would rather stay on their phone than assist a guest. Breakfast was good.
Stayed 3 nights in May 2024
Response from Erin on 9 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

4/10 Poor

Mark Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t stay again - room was not ready, staff was unfriendly and hotel smelled dirty and moldy
Stayed 3 nights in May 2024
Response from Erin on 9 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

4/10 Poor

Shelby

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Many thoughts on this hotel... I booked this specifically because of the beautiful pictures I saw online for their junior suites. Understanding that there was variance between some suites, I was not naïve to the notion to get my heart set on any one suite; that said, the junior suite that we paid for was a complete let down. Not only was it dated and drab, but quite literally dirty and hazardous. Within the first few moments of being in our room, we noticed cobwebs on the light fixture above the bed, and discovered used tea bags and open sugar packets in the ice bucket. The couch in the room had terribly sunken-in cushions, and there were nix and marks all over the walls. Not only this, my husband went to take a shower and the shower head fell off, nearly missing his foot. We went to the front desk to request if we could be moved, but the front desk staff offered little solution. One young lady was very helpful in trying to understand our disappointment, but the response was lackluster. That said, the morning staff did work to get us into a proper suite the next day; however, it was a let down knowing our time in London had to be split between our plans and moving rooms. The second room was absolutely stunning, and actually clean this time, but our first day was a let down. They did end up giving us a refund, but it only (strangely) resulted in a refund of $38, despite the inconvenience and hazard we faced. Best of luck if you book, but be prepared for the room you get.
Stayed 2 nights in Apr 2024
Response from Erin on 9 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

10/10 Excellent

Lucija

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine in accordance with our expextation
Stayed 7 nights in Apr 2024

2/10 Terrible

Ramiro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel eas old and very dirty
Stayed 1 night in May 2024

10/10 Excellent

Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 5 nights in Apr 2024
Response from Anita on 4 May 2024
Dear Cleveland,Thank you for staying with us at the Park International Hotel and thank you for your review on location.I am glad you enjoyed your stay and look forward to your next visit!Kind regards,

8/10 Good

josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The heater is too hot can not adjust when weather gets warm
Stayed 4 nights in Apr 2024
Response from Anita on 3 May 2024
Dear josephine,Thank you for your wonderful rating.We look forward to welcoming you back.Kind regards,

10/10 Excellent

larry

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Anita on 3 May 2024
Dear larry,Thank you for your wonderful feedback which I will share with the team.Thank you for staying with us at the Park International Hotel.We look forward to your next visit.Kind regards,

10/10 Excellent

Darlene Laura

Liked: Cleanliness, staff & service
Our room was clean, staff were friendly and breakfast was very nice. The location of hotel is excellent for walking, and train is very close to get around London. We’d definitely stay there next time we are in London. Downside, the hallways and rooms are looking tired, stains on carpets and bar is closed.
Stayed 3 nights in Apr 2024
Response from Anita on 3 May 2024
Dear Darlene Laura,Thank you for sharing this lovely review regarding your stay at the Park International Hotel.Our amazing and convenient location is indeed one of our great highlights. It makes me truly proud to hear how efficient and friendly the service was and how much you loved your comfortable room. It will be a pleasure to welcome you back to our hotel. Looking forward to your next visit.Warm Regards,

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The mgr gave us a room upgrade for our second night stay. Hotel is old, tired as in whole carpet, grout gone, but near hop on off bus stop.
Stayed 2 nights in Apr 2024
Response from Erin on 30 Apr 2024
Dear Guest,Thank you for sharing your rating. I am glad you enjoyed your stay and thank you for recommending us to other reviewers.We will look forward to your next visit.

6/10 Okay

Randi

Travelled with group
Beds too short
Stayed 5 nights in Feb 2024
Response from Erin on 29 Apr 2024
Dear Guest,Thank you for your review.We are sorry that the hotel was not up to your expectations on this occasion. I will address your feedback with the team to improve our service standards.We hope to have the opportunity to welcome you back shortly.

8/10 Good

Christopher, Lakeville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable and convenient
Stayed 4 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Christopher,Thank you for your wonderful rating.We look forward to welcoming you back.Kind regards,

10/10 Excellent

llaylett, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a very good area. Staff was very kind and helpful. Thank you.
Stayed 8 nights in Mar 2024
Response from Anita on 28 Apr 2024
Dear Ilaylett,Thank you for your wonderful feedback which I will share with the team.Thank you for staying with us at the Park International Hotel.We look forward to your next visit.Kind regards,

8/10 Good

Donna

Travelled with group
Liked: Amenities
Hotel is older and no frills but conveniently located to underground lines and restaurants.
Stayed 3 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Donna,Thank you for your rating and for sharing your feedback.I look forward to your next visit.Kind regards,

10/10 Excellent

Angela, carlisle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to Gloucester Road tubs station, shops, museums and restaurants
Stayed 3 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Angela,Thank you for your wonderful rating.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Margery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good location. The staff were very helpful and everything was very clean.
Stayed 4 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Margery,I am delighted to read that you had an enjoyable stay.Please visit us again soon.Kind regards,

8/10 Good

Dirk

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Dirk,Thank you for your rating. Any comments or feedback are appreciated as it helps us improve our services.We hope to welcome you back.Kind regards,

8/10 Good

Melody

Travelled with group
Liked: Cleanliness, staff & service
There are some rooms that have a lot of stairs to navigate so make sure you let the reception know when you are booking if this may be a problem. Breakfast is always nice with a good variety and very helpful staff. Bus and tube are close by, no longer than a 5 minute walk and the Italian restaurant straight across the road is great. Totally recommend even if some of the areas need a bit of spruce up.
Stayed 13 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Melody,Thank you for sharing your rating. I am glad you enjoyed your stay and thank you for recommending us to other reviewers.I look forward to your next visit.Kind regards,

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was comfortable but tired needs soon tlc ,shower head had a strange position,loose toilet roll holder toilet roll fell off a few times.Iron mark on the carpet,most staff seem to be a apathetic The Hotel was in a convenient location for all our needs
Stayed 2 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Richard, Thank you for your rating and for choosing The Park International Hotel.I'm looking forward to having you again as a guest in our hotel.Kind Regards,

4/10 Poor

Roy

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Erin on 16 May 2024
Dear Guest,Thank you for staying at the Park International Hotel and letting us know of your experience.I am sorry for the shortfalls in service standards and the room falling below your expectations. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

6/10 Okay

Elizabeth

Nice
Stayed 2 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Elizabeth,Thank you for your rating.Looking forward to your next visit.Kind Regards,

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time!!!!! Area has tons of food, super safe and walkable. And the tube station is right by it. Had the best time. Breakfast was delicious and staff were super nice and helpful :)
Stayed 4 nights in Apr 2024
Response from Anita on 28 Apr 2024
Dear Kristin,Thank you for your wonderful feedback which I will share with the team.Thank you for staying with us at the Park International Hotel.We look forward to your next visit.Kind regards,AnitaFront Office Supervisor

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. This time we had a basement room so view wasn’t good. Definitely prefer higher floors. But nice hotel rooms and big bathrooms, rooms just need a bit of paint. Breakfast had a good selection. Staff were very nice. Location is great so close to underground so can get anywhere. Plenty around with fast food, Tesco, Italian restaurant so all good. I would definitely stay again.
Stayed 2 nights in Apr 2024
Response from Erin on 20 Apr 2024
Dear Guest,Thank you for sharing your rating. I am glad you enjoyed your stay and thank you for recommending us to other reviewers.We will look forward to your next visit.

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was okay but needs a make over. New carpets and better beds. Bed boards were broken. Breakfast was good though.
Stayed 4 nights in Apr 2024
Response from Erin on 20 Apr 2024
Thank you for your genuine feedback. I am sorry to hear that you weren’t satisfied with the competence of our staff during your stay. I will address the issues you highlighted with the departments concerned and address them as required.Once again, please accept my sincere apologies.We look forward to your next visit.

10/10 Excellent

Jean Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Person at reception, Angelina or Angelica, always very pleasant and helped me with questions. Very efficient and professional
Stayed 3 nights in Apr 2024
Response from Erin on 20 Apr 2024
Dear Guest,Thank you for sharing your rating. I am glad you enjoyed your stay and thank you for recommending us to other reviewers.We will look forward to your next visit.

4/10 Poor

Kiran, Vancouver

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Weird layout
Stayed 6 nights in Apr 2024
Response from Erin on 20 Apr 2024
Dear Guest,Thank you for your review.We are sorry that the hotel was not up to your expectations on this occasion. I will address your feedback with the team to improve our service standards.We hope to have the opportunity to welcome you back shortly.

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, would stay here again.
Stayed 4 nights in Mar 2024
Response from Erin on 20 Apr 2024
Dear Guest,Thank you for sharing your rating. I am glad you enjoyed your stay and thank you for recommending us to other reviewers.We will look forward to your next visit.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying. Enjoyed the stay
Stayed 7 nights in Mar 2024
Response from Erin on 15 Apr 2024
Dear Guest,Thank you so much for this splendid feedback. We are most pleased to read that you enjoyed your stay and thank you for highlighting the many reasons for any traveler to make the Park International Hotel their preferred choice.Thank you for recognizing the efforts of our team, who will be most pleased to read this review. Thank you again for choosing us and we look forward to welcoming you back

6/10 Okay

Elizabeth Ann, Waterford

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Staff is very friendly. Not a 4 star hotel as advertised but the location makes up for it.
Stayed 7 nights in Apr 2024
Response from Anita on 14 Apr 2024
Dear Elizabeth Ann. Thank you for your rating and for choosing The Park International Hotel.I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind Regards,

6/10 Okay

Lori

Stayed 3 nights in Apr 2024
Response from Anita on 3 May 2024
Dear LoriThank you for your rating.Your feedback and comments are important to us.Hopefully, we can expect you to visit us again soon.Kind regards,

8/10 Good

Beth Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full Breakfast available in hotel. Convenient.
Stayed 10 nights in Mar 2024
Response from Erin on 12 Apr 2024
Dear Guest,Thank you for sharing your rating. I am glad you enjoyed your stay and thank you for recommending us to other reviewers.We will look forward to your next visit.

10/10 Excellent

marie helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect !
Stayed 7 nights in Apr 2024
Response from Erin on 11 Apr 2024
Dear Guest,Thank you for your wonderful feedback which I will share with the team.Thank you for staying with us at the Park International Hotel.We look forward to your next visit.

8/10 Good

Stana

Travelled with family
Liked: Staff & service, amenities
The initial room we had booked had issues with its a/c. We were then upgraded for free to a suite with a working a/c. It was lovely!
Stayed 2 nights in Mar 2024
Response from Erin on 11 Apr 2024
Dear Guest,Thank you for your wonderful feedback which I will share with the team.Thank you for staying with us at the Park International Hotel.We look forward to your next visit.

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. Just details like missing grout in the bathroom and grimy walls made it feel less than a 4 star hotel. We were looking forward to the "full English breakfast" and it was a bit of a let down due to overcooked/undercooked foods and less than ideal flavor.
Stayed 3 nights in Apr 2024
Response from Erin on 11 Apr 2024
Dear Guest,Thank you for your review.We are sorry that the hotel was not up to your expectations on this occasion. I will address your feedback with the team to improve our service standards.We hope to have the opportunity to welcome you back shortly