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"Staff was great service was amazing our time during our stay was delightful the only thing that needs improvement is their food there is only certain things you chose from to eat that will get you by. "

"I was extremely Impressed with the professionalism and the staff was extremely humble with excellent optimistic attitude. The concierge helped me a lot and kudos for the same. "

"This is in top 3 of our most favorite resorts. Pros: - 2 bathrooms in 1 room - delicious, good quality food, with lots of variety. quality vs quantity - spacious rooms - all rooms are oceanview - majority of the staff are friendly, polite and service-oriented - 5 pools - no reservations to dine in the evening - dress code is not too strict - golfcart service is quick - the bracelet serves as keycard, provides access to everything, just tap - provides access and bus service to sister hotels - lots of storage in the room - adult pool’s exclusivity is imposed - the food hall is very unique, I have not seen this concept anywhere - beautiful property - has a gorgeous chapel - everything is spreadout that it’s not congested anywhere cons: - not too walkable, golfcart service-reliant - beach is non swimmable - 45-minutes from airport - check-out is a hassle - kitchen area is a waste of space and features, they should have those only in few towers, AI guests don’t really need them - it may take a while to get sent to or get service in the room - no night time entertainment - no pool entertainment - all services stop at 12nn on day of checkout, cannot even get a snack before heading to the airport - there are no more bottled drinks in the fridge; you’d have to grab it from the restaurants, bars or pool area and bring it to your room Tips: Mauricio of Bistro resto provided us with the best service with a smile. The Chinese resto offers the best choices and tastiest meals. "

"Zay, Manuel, Gary, Kevin, Pedro, Oscar, Silver, Victor... etc. All of your staff are wonderful and the reason we love your resort."

"Absolutely everything was BEAUTIFUL. I didn't want to leave, because it was so amazing "

"All employees were nice and caring. Food and drinks were great as well."

"Had an amazing time, though Food and drink are very expensive. "

"it was an incredible hotel with friendly staff in every section of the resort "

"Loved the staff from the pool 4 Ismael drinks on point VIP. Lobby BAR Francisco drinks on point too. Don Diego restaurant our dinner and breakfast waiters were so friendly Jorge and Richi. Entertainment ladies Carmen and Yuqui kept the vibe going at the adults only pool along with our waiter Carlos who kept the drinks coming. Bar Agave staff were awesome too Edgar, Severo, Sergio and Gregorio. All were amazingly friendly and so attentive. 3rd time there and can't wait to go back."