Independent in Mermaid Beach from NZ$95

"The staff were very slow in all interactions and the hotel was not well signposted from the car park (we didn’t know there was a casino). When we arrived we couldn’t find the reception to begin with. Once we did, check in was very slow - the staff member tried to charge me twice and failed to return my passport until I asked for it. The rate we found online on The Star website was cheaper than what reception were trying to charge us, so we had to stand their and book it online at the desk, when...

"We really enjoyed our stay. Our apartment had a wonderful view, and was spacious and clean. Though it could do with a few more cooking implements such as a frying for longer stays. All communications with Q1 staff were efficient and friendly. We really appreciated being given a visitor’s pass on the day we checked out so we could leave our car in the car park and continue to enjoy the facilities."

"It was a very good place for a very reasonable price. Staff very helpful"

"Brilliant location, walkable to dining options, great coffee in cafe onsite, beach across the road. Warm welcome on arrival, stunning views with all room amenities that we required Will be back "

"Was nice and clean. Beautiful views of the harbour. The food is delicious."

"Comfortable rooms and easy access to everything "

"We had an excellent stay with other family members! Everyone enjoyed themselves, both adults and kids, and it ended well with the breakfast buffet the morning we left! The whole stay was excellent value!"

"Everything was walking distance ~ The room was clean and welcoming ~ The only problem we had was the water escape in the shower must have been full of stuff ~ The shower water would run out to under the sink ~ Otherwise 👌"

"Tidy very nice staff"

"Good"