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Ace Hotel New York

4.0 star property
Upscale hotel, walk to 5th Avenue
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Ace Hotel New York

Lobby
Exterior
Small Room One Full Bed | Living area
Bar (on property)
Bathroom sink
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Most relevant reviews

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10/10 Excellent

DAMIAN
Jan 20, 2024
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Room options

View all photos for Deluxe Room, 1 King Bed, Multiple View (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Multiple View (Medium King)

7.7/10 Good

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

7.8/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, City View (Loft Suite)

Superior Room, 1 King Bed, City View (Loft Suite)

Superior Room, 1 King Bed, City View (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
Dining table
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Large)

Deluxe Room, 1 King Bed, City View (Large)

Deluxe Room, 1 King Bed, City View (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed, Multiple View (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed, Multiple View (Single)

8.2/10 Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds, City View (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Bunk Bed)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds (Bunk Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

New York

Ace Hotel New York is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed.
Visit our New York travel guideOpens in a new window

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, a hair salon and dry cleaning/laundry services. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Coworking spaces, a front desk safe and multilingual staff
  • Luggage storage, smoke-free property and a lift
  • Guest reviews say good things about the bar, helpful staff and location
Room features
All 286 individually furnished rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lb per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of 2 Jun 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 30 Jun 2024 start from NZ$377.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 59.00 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Madison Square Park. Empire State Building and Madison Square Garden are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1003 reviews" "
Rating 8 - Good. 270 out of 1003 reviews" "
Rating 6 - Okay. 145 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 46 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

David M

Liked: Cleanliness, amenities, property conditions & facilities
Love Ace hotel!!
Stayed 2 nights in May 2024

8/10 Good

Stephen John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a large king as a family of 3 with a 2 year old. It was a great size and we really appreciated the extra living room space for play and the larger fridge for necessities. Add in the cool factor with the loaner guitar and the friendly staff and we’d definitely stay there again. My only complaint was the construction that limited the traffic flow at times.
Stayed 3 nights in May 2024

6/10 Okay

Abraham

I expected more to be honest. The arrival was awful, couldn’t do an early check in and the hospitality was not at all warm. There was a leak in my shower and it was not until I left a review that a manager approached me with a tangible solution- which I’m super grateful to him. Jesus, the manager who helped me- was the one that made my stay more comfortable and at least changed my perception of the hotel for the last night, he was very nice and helpful. It’s not only about the place but the quality of the service.
Stayed 2 nights in May 2024

6/10 Okay

CASIE

Business traveller
Liked: Staff & service
It was ok. Feels a bit dated. Small rooms with weird layout. Staff were really nice!!!
Stayed 2 nights in May 2024

10/10 Excellent

Robert Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very cool retro hotel
Stayed 3 nights in Apr 2024

4/10 Poor

Christina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very dated and dark rooms. Not like other Ace properties.
Stayed 2 nights in May 2024

6/10 Okay

Diane

Stayed 1 night in May 2024

10/10 Excellent

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities
I throughly enjoyed the convenient and clean room and the nice bar and restaurant downstairs.
Stayed 2 nights in May 2024