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"Not all staff members were welcoming and friendly "

"Brilliant location with great views of the square. Really great communication for organising transport to and from the airport. Great breakfast and fantastic rooms. "

"This hotel is beautiful and well kept. All the staff are lovely and so helpful. It is only a short walk into the centre of krakow. I would definitely recommend this hotel and will stay here again "

"This was a last minute reservation, and I was very happy with the service, especially considering I arrived after midnight. Breakfast was excellent."

"Absolutely loved this hotel, from the size and cleanliness of the rooms, to the attentiveness of the staff here. Location is brilliant, less five minutes walk to the train station (Grzegórzki), roughly 15 minutes walk to Old Town, around 10 minutes across the bridge to Schindler’s factory, and right in the heart of the Jewish quarter. Plus you’ve Banksy’s museum next door. Check in was very easy, all staff speak good English and when I asked to have everything removed from the minibar so I could use it as a fridge for my own things, this was sorted immediately. Breakfast at the hotel was a great selection, the coffee was lovely! I ate at the restaurant on the first night, food, drinks and service were top notch! Also had a couple of the cocktails during their happy hour, delicious! Really nice in the courtyard at that time of day too, perfect way to wind down before the evening. I felt completely safe in the area, even when returning early hours of the morning, plus reception is manned 24/7. I’ll definitely be staying here again when I return to Krakow. "

"Excellent hotel"

"One of the best spots to stay in Krakow! Friendly staff, great cocktails 🍹, great location!"