Spa Hotels & Resorts in Arenas de José Ignacio from NZ$235

"Very poorly maintained hotel. General smell of mildew. Cleanliness in public areas was awful. No attention to detail such as refinishing the bathroom wall where a plumbing connection had been changed. I had a completely broken closet door in my room and a constantly leaking hair conditioner dispenser in the shower, creating a slimy puddle. The water for the Jacuzzi was a little more than warm but not hot. Breakfast isn't served until 9:00 and the in-room coffee is instant. Would not reccomend."

"This hotel has a wonderful location, just past Jose Ignacio. Unfortunately it is now rundown and unkempt. The grounds, which were lovely when the hotel first opened, are now a disaster. Doubt they have seen a gardener all summer. There were big black ants traveling up the walls outside our room. Huge dead water bugs lay on the floor of the restaurant bathroom. Quite unappealing, to say the least. This hotel could be fantastic, but needs a lot of TLC, and it is not receiving it. "

"Fue una excelente opción para nuestra estadía. Justo equilibrio precio - calidad. Recepción amigable; excelente desayuno. Lugar tranquilo.. a pasos de un parador de playa brava y justo en frente de unos de los mejores restaurantes de José Ignacio. La vamos a adoptar para nuestras próximas estadías!"