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Hôtel La Muette

3.0 star property
Eco-certified hotel in Arles
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hôtel La Muette

Family Room
Property entrance
Front of property
Lounge
Superior Double Room | Bathroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is NZ$188
includes taxes & fees
18 Nov - 19 Nov
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Hairdryer
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About the area

Map
15 Rue Des Suisses, Arles, Bouches-du-Rhone, 13200

What's nearby

  • Place du Forum - 2 min walk
  • Fondation Van Gogh - 2 min walk
  • Arles Amphitheatre - 4 min walk
  • Camargue Nature Park - 5 min walk
  • Espace Van Gogh - 7 min walk

Getting around

  • Arles Station - 11 min walk
  • Nimes (FNI-Garons) - 24 min drive

Restaurants

  • ‪Le Bistrot Arlésien - ‬3 min walk
  • ‪Saveurs et Terroirs - ‬3 min walk
  • ‪Cafè Van Gogh - ‬2 min walk
  • ‪Le Galoubet - ‬2 min walk
  • ‪La Caravelle - ‬3 min walk

About this property

Hôtel La Muette

Eco-certified hotel located in Arles City Centre
Hôtel La Muette provides amenities, such as a terrace and a library. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Luggage storage, a TV in reception and a front desk safe
  • Multilingual staff and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hôtel La Muette boast perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Showers, free toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 10 for children

Family friendly

  • Children's dinnerware
  • Highchair
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours

Renovations and closures

The property is closed during November, December and January.

Access methods

Front desk (limited hours)

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

De La Muette
De La Muette Arles
Hotel De La Muette
Hotel De La Muette Arles
Muette Hotel Arles
Hotel Muette Arles
Hotel Muette
Muette Arles
Muette
Hotel De La Muette
Hôtel La Muette Hotel
Hôtel La Muette Arles
Hôtel La Muette Hotel Arles

Frequently asked questions

Is Hôtel La Muette pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hôtel La Muette?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel La Muette on 18 Nov 2024 start from NZ$179.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel La Muette?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hôtel La Muette?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hôtel La Muette?

Checkout is at 11 AM.

Where is Hôtel La Muette located?

Located in Arles City Centre, this eco-certified hotel is steps away from Musée Reattu, Place du Forum and Fondation Van Gogh. Cryptoporticus du Forum and Thermes de Constantin are just steps away. Arles Station is 11 minutes by foot and Arles (ZAF-Arles Train Station) is 11 minutes.

Hôtel La Muette Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 253 reviews" "
Rating 8 - Good. 71 out of 253 reviews" "
Rating 6 - Okay. 8 out of 253 reviews" "
Rating 4 - Poor. 1 out of 253 reviews" "
Rating 2 - Terrible. 6 out of 253 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with family
Such a cute hotel in the heart of Arles!
Stayed 2 nights in Oct 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Amenities
Lovely, cozy and quiet. Staff are polite and friendly. Decided to add breakfast and it was nice to have an assortment of offerings instead of our daily cafe and croissant on the street. Stayed on a Monday night so many things closed but was still relaxing to stroll the streets.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, only a few minutes from the roman arena. Beautiful bathroom in a very cute room. Nice breakfast. Best to arrange parking at the site or even better to park at a lot outside the tiny old city, and walk in. Better than negotiating the automatic traffic barriers.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, but very well maintained.
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole town of Arles had a power outage for most of one day and night. The staff were very good about trying to make people comfortable and provided small lanterns, charging for phones, and stayed up through the night to ensure people had their needs
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Stayed 2 nights in Jul 2024

10/10 Excellent

Kellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were friendly and helpful. Excellent location to dining, tourist sites and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay in Arles
We had a great stay at the Hotel de la Muette in Arles. Staff members were unfailingly polite and helpful, and our room was clean and comfortable. Breakfast offered a nice variety of tasty items. The hotel is conveniently located near the Arena and Place du Forum, and it's walkable (though not necessarily close) to the train station. This hotel would not be a good choice for guests with mobility issues, as there's no elevator, and rooms are reached via a spiraling staircase. (Hotel personnel offered assistance carrying our bags up the steps, but we were able to manage on our own.) As long as you can manage the stairs, this hotel is a gem. I would definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Super nice hotel with great staff and location !!! Rooms are small and stairs challenging Stay on first floor if you have trouble with stairs Very close to sites of Arles Great breakfast but not included
Stayed 4 nights in Jun 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful - avoid at all costs!
Awful! We checked out early after one night due to the huge mould problem in the bathroom, uncomfortable bed and grotty bedroom. We explained that even due to mould, we were ok to pay for the one night we’d stayed, but didn’t want to stay the other six nights we’d booked in advance. They made us pay for a total of three nights (the one we’d stayed plus an additional two) even though the condition of the room was appalling. We had no choice as they had our credit card details and this was the terms and conditions of Hotels.com. The hotel was rude, unapologetic for the terrible condition of the room, and unprofessional. Thankfully we checked into L’Arlatan only a few metres down the road and had a fantastic stay - a world apart from La Muette!
Mould in the bathroom
Mould in the bathroom
Chipped soapdish
Stayed 7 nights in Jun 2024

10/10 Excellent

Mishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place- clean rooms, very comfortable beds. The best part of the place is that everyone is warm and friendly and helpful- in a sincere way. We all as a family agreed this was our favorite place to stay in France. Thank you for your great customer service and quality accommodations! Oh and the breakfast was excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we booked in France (and we booked several). The location was perfect! The medieval feel of the room was a plus and it was spacious and comfortable. The staff was very helpful and kind, especially Abigail who helped us with the parking and breakfast. The breakfast was outstanding! We wish we would have booked more days in this place! Would highly recommend!
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
This property was a gem! The room was set up perfectly for a family of 4 (older children) with two twin beds up in a loft. The room was immaculate, and the breakfast buffet was delicious. The location is quiet.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, the property is awesome, like sleeping in a medieval castle and overall the stay was great. Would definitely recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this Family run Boutique Inn. So unique and felt like staying in a castle. The atmosphere and friendly service was wonderful and we would definitely love to stay here again. Highly recommend it.
Stayed 1 night in May 2024

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Poor soundproofing, noise from the neighbours and from the outside. Also strong smell of roasted breakfast in the room. Otherwise, nice place and destination ❤️
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
It felt like staying with a family friend.
Stayed 2 nights in May 2024

10/10 Excellent

Cyril

Stayed 1 night in May 2024

2/10 Terrible

Jill

Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Property conditions & facilities, room comfort
We can’t wait to return
The hotel is in a fantastic location. The staff were very helpful and friendly. The breakfast was delicious and good value. The hotel was eco friendly with interesting decor - there were nice touches such as homemade yogurt, juices, granola , soap etc We would definitely stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel in the centre of Arles, the room was perfect for a few nights away, and the staff were super helpful. Would definitely recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Duheun

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely modernized medieval style and staff is very kind and helpful.
Stayed 2 nights in Dec 2023