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"Beautiful hotel, we stayed for three nights to visit the Christmas market. We had a Pillows suite which was very spacious with a walk in wardrobe! Very comfortable bed and great walk in shower. Was surprised that the hotel uses single use plastics for bathroom products still. The bar was very quiet and did not have much of a vibe, however we did stay in the week and perhaps it’s more lively at the weekend, however the cocktails were great! One of the most chilled and enjoyable breakfast experiences we have had at a hotel! "

"One of the best hotels we've ever stayed in. Absolutely beautiful and the decorations for Christmas were stunning. We loved spending time in the lounge area by the fire, the breakfast was very tasty and the hotel is in the perfect location. Would highly recommend. My ownly fault, and this isnt unique to this hotel, is that we paid an additional price for our four month son to stay (which is expected). Then when checking in online, we were asked to pay an extra price for a cot. That's like paying for an adult to stay in a hotel, then asking them to pay for their bed. The cot should be included, if the infant has already been paid for. We made do with our bassinet pram instead. "

"Love staying here, this is my 3rd time. The layout of the room works great for me. Staff is always super nice and friendly. I love the check in and check out time of 12:00. "

"Very cute hotel, cozy rooms with comfortable beds and very centrally located. Staff is super friendly and helpful, and the bar service is great. Highly recommend staying here, especially during Christmas season."

"Clean modern hotel in good location "

"Really good, only point of issue is the walls are quite thin and you can really hear people coming past your room and above you "

"Great location and the staff were welcoming and helpful. Rooms were a good size and spotlessly clean. "

"I would stay a million times over. The building is beautiful & they have decorated all its little quirks to give it a warm and welcoming feel without clutter. It has such an indivisible feel and we felt right at home straight away. The staff are excellent in customer service but also in general as helpful and fun as you’d want. They provide a map and at advice you might need and a warm chat when you get back. The rooms are clean and stylishly decorated, note there’s no lift if you have mobility issues but no worries for us. The bed was simply fantastic and the bathroom well presented. I would like a shower head holder at head height but that’s being very British of me! The breakfast is worth all the comments made!! I loved it. It’s so well thought out and put together, there’s something for everyone and it’s kicks off the day well! The walk to the market square is max 7 mins very flat and this is basically central. I will be coming back to Bruges and 100% plan to stay there again. Thanks to the team for such a nice stay."

"Great stay with a family of 4."