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Charltons Banff

3.0 star property
Experience warmth by the lobby fireplace or take to two wheels on your rental bike. Enjoy easy access to nature’s beauty.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Charltons Banff

Lobby
Deluxe Room, 2 Queen Beds, Mountain View
Terrace/patio
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The price is NZ$171
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
Electric kettle
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Shower/bath combination
Heated bathroom floor
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Bathrobes
Separate bath and shower
Heated bathroom floor
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$210
includes taxes & fees
4 Feb - 5 Feb
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About the area

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel near Upper Hot Springs
Consider a stay at Charltons Banff and take advantage of a terrace, a fireplace in reception and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free bike hire, self-parking (surcharge) and a front desk safe
  • A water dispenser, smoke-free property and gas grills
  • Luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms feature comforts such as premium bedding and dressing gowns, in addition to perks such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Charltons Banff?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Charltons Banff on 27 Jan 2025 start from NZ$171.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charltons Banff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Charltons Banff?

Self-parking is available for CAD 15.70 per night. Limited spots are available.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charltons Banff?

Checkout is at 11 AM.

Where is Charltons Banff located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 15 minutes. Banff Station is 16 minutes by foot.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Friendly and helpful staff. Checked in and out with ease. Stairs in the room were the only thing I didn’t like.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beyzanur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything it was perfect
Stayed 2 nights in Jan 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good! Decor is a bit dated but does not impact the stay, parking is limited so keep that in mind. Only issue is the AC/heating unit is only on one side of the suite so if you plan on closing the door to the room it gets cold in the winter, probably gets hot in the summer I would assume. Chili’s and the Keg restaurants are easy to access!
Stayed 2 nights in Jan 2025

6/10 Okay

Adriel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Overall a good experience, except for the fact that one of the front desk staff was quite rude and did not try to hid the fact that he did not want to be there. This staff member should be reminded that good customer service is an important part of working at a hotel, even if you dislike your job.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Calgary

Rooms have been beautifully renovated! Excellent value in Banff.
Stayed 1 night in Jan 2025

6/10 Okay

emma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
in my loft room it was way to hot upstairs and the hot tub made me a chemical burn all over my body.
Stayed 3 nights in Jan 2025

8/10 Good

Brandi

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We enjoyed our stay in the loft room with a fireplace. It is a bit dated, but clean and cozy.
Stayed 2 nights in Jan 2025

4/10 Poor

gurjeet, Edmonton

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The linen used in the room on the bed was not clean at all. It was resused. Concerns was raised and it was fixed next day as it could not be chnahed after arrival. No microwave in room had to go down to lobby to always heat up something.. Over all not a pleasant experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kaye

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property as quiet and nice. Long walk to Pool in the cold when wet.
Stayed 2 nights in Jan 2025

6/10 Okay

Zaina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!!!
Stayed 2 nights in Jan 2025

4/10 Poor

Jim, Calgary

Travelled with partner
Disliked: Property conditions & facilities
Our stay at Charltons was fine to disappointing for the most part the first night. The carpet was really old and needing replacement and the bed was uncomfortable. I wouldn’t stay there again. What made the rating go down is the paper thin walls and structural integrity questions I have. The people next door to us were having a party until 3 am and we could hear all of their laughing and most of what they were saying. I don’t know if they were having a wrestling match or running up and down the turnstile stairs but what they were doing shook our loft where we were sleeping. The lamps shook and moved and the bed jostled every time they bounced around in their room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ridel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was really nice, parking wasn’t that good though.
Stayed 1 night in Nov 2024

8/10 Good

Hanzel

Stayed 5 nights in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin person was very helpful and made sure we were set up for a great stay!
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They didn’t clean our room, just one day
Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent with the entire Banff Ave area in comfortable walking distance. But the lack of elevator access when the lobby is closed is frustrating.
Stayed 2 nights in Dec 2024

8/10 Good

Ana Carolina, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff is friendly, pool had just opened from renovations, it's pretty good. The only thing is that you have to "go outside" as the corridors to the rooms are open - so be prepared on cold days. We stayed in the room with a kitchenette, which is convenient, but room is a bit outdated. Parking is under the building, also convenient, but paid extra. Location is good
Stayed 2 nights in Dec 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good experience for the price. Plus the charge for outside parking. Decided to stay in the loft bedroom, severely outdated plus the noise from one of the adjoining units. The only reason I would stay here again is if there was a storm and no other place to stay. Save your money, go somewhere else
Stayed 1 night in Dec 2024

6/10 Okay

Low

Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly Room was clean. We were in an updated room. It was very nice Nice big room
Stayed 1 night in Dec 2024

10/10 Excellent

Zhizhong

Stayed 2 nights in Dec 2024

8/10 Good

Marie Veronique

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting that parking fees will not be included with the hotel stay (not even covered and heated) had to pay per day.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhaoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a storage room for snowboard and ski which is nice.
Stayed 3 nights in Dec 2024