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Charltons Banff

3.0 star property
Banff hotel in Uptown District with indoor pool and Hot tub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The price is NZ$180
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
2 bedrooms
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Hairdryer
Shower/bath combination
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Sofa bed - double
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Memory foam bed
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Heated bathroom floor
Hairdryer
Separate bath and shower
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Parking included
8.6 out of 10, Excellent, (2418)
The price is NZ$218
includes taxes & fees
5 Jan - 6 Jan 2025
Banff Caribou Lodge and Spa
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About the area

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Upper Hot Springs - 9 min drive - 5.3 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel near Upper Hot Springs
Consider a stay at Charltons Banff and take advantage of a terrace, a fireplace in reception and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free bike hire, self-parking (surcharge) and a front desk safe
  • Gas grills, smoke-free property and luggage storage
  • A water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms feature comforts such as premium bedding and dressing gowns, in addition to perks such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from October 25 2024 until December 31 2024 (dates subject to change).

How much does it cost to stay at Charltons Banff?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on 5 Jan 2025 start from NZ$180.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charltons Banff pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Charltons Banff?

Self-parking is available for CAD 15.70 per night. Limited spots are available.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charltons Banff?

Checkout is at 11 AM.

Where is Charltons Banff located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 15 minutes. Banff Station is 16 minutes by foot.

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1005 reviews" "
Rating 8 - Good. 347 out of 1005 reviews" "
Rating 6 - Okay. 136 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marie Veronique

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting that parking fees will not be included with the hotel stay (not even covered and heated) had to pay per day.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhaoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a storage room for snowboard and ski which is nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Geordie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an extra fee, but location and amenities are worth the price. Would consider staying here again if I'm in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jo-Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 queen beds and got 2 double beds. Wasnt too bad though.
Stayed 1 night in Dec 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at Charltons Banff! The loft room was great. Our mini fridge did not work when we arrived but we notified the front & they switched the mini fridge within the hour. Overall great service & stay!
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that it was $15 per night for parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Niobe

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

kyle

Travelled with group
Liked: Cleanliness, staff & service
Nicely renovated rooms
Stayed 1 night in Dec 2024

8/10 Good

Kaelyn

Travelled with partner
Liked: Cleanliness
Good walking location to downtown Banff.
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with family
Disliked: Property conditions & facilities
Outdated property. Parking area very poorly lit and small. Elevator is tiny and needed cleaning. Room size was adequate although smelled heavily of lemon cleaner and tile floor area was sticky. Beds very comfortable though and room was quiet.
Stayed 1 night in Dec 2024

8/10 Good

Kari

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Charlton’s. The room was very clean & the staff were great.
Stayed 1 night in Nov 2024

8/10 Good

NIÑA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful. Fireplace suite with king bed was super cute for a mini honeymoon. 12-15 min walks from shops
Stayed 2 nights in Nov 2024

6/10 Okay

Jini

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor sound proof and poor staff service.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dylan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property is misrepresented in the photos. We were expecting a clean, good condition suite and ended up with a place that hasn’t been maintained. The place was falling apart. The key card reader was beeping constantly to indicate low battery. When the staff was notified, no action was taken. This noise disrupted our sleep. The heating/cooling/fan unit in the loft was so loud that we couldn’t get a good sleep and when the staff was notified in the morning, the response was that “the units are old and they all make these noises”. I couldn’t believe that no one cares enough to keep these places in good condition for the price they’re charging per night.
Stayed 1 night in Nov 2024

6/10 Okay

Austin

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay, room was clean. Enjoyed the pool at the sister facility 2 hotels away.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Travelled with partner
Good deal for the price paid.
Stayed 7 nights in Nov 2024

8/10 Good

Jack

Stayed 2 nights in Nov 2024

10/10 Excellent

Micah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Nov 2024