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"great people, very helpful"

"Great hotel in great location, would stay here again, friendly staff only small criticism is that hallways need a vacuum. "

"super friendly staff who constantly check in on how your stay is and was helpful at all times, especially later on at night. Great location very close to centre and near all shops - like a 5 min walk if that"

"Everyone at the front desk was so nice friendly and helpful... the room was gorgeous and for the price was amazing. Perfect for the time we were there... would recommend "

"I liked everything about my stay from the room to the gym and the spa which was all included with the booking. It is very central and has direct links to the major parts of Manchester. I stayed here for 1 night for a Gracie Abram’s concert and it was a lovely treat for the morning after! Only small minor issue I would say is that it wasn’t made very clear how to get to the gym/spa during my check-in. I had to ask about it later on, but wasn’t really told (or at least made clear to me) that I needed to book a slot for the pool. The gym is fine and doesn’t require booking. But just ensure that when you do check-in, book a time slot for the pool otherwise you risk not going in. However, I had an excellent experience because a member of staff allowed me and my partner to go to the pool and spa without a booking. She said if it gets busy, we may have to leave early. But that was understandable and she was very accommodating by providing us towels to take back to our hotel room. Another thing is that only 1 lift (out of the 3) takes you down to the gym/spa area. So it felt quite funny having to travel down the lift with a bathrobe on and walk down some steps to reach the -1 level. All in all, the room was spacious enough, the view was nice and there was a lot included inside the room. The receptionist staff could have tried to engage in a bit more conversation to be more accommodating during check-in/check-out/when asked queries at the desk. I felt as though they were too busy."

"Very friendly staff, good accommodation and excellent breakfast. "

"Quick smooth check in, Carpark details were handed over. Make sure you enter the code rather than search. Had to use stairs because they were having a tough day with both lifts out of action. They were working when we got back later. Room was a delux double. Plenty buggy enough for us. Bathroom clean and this works toiletries. Kettle and tea making facilities in the room. Fridge. Safe. Small table and chair. Shower and bath in a long and thin bathroom. Worked well. "

"Other than a delay/queue to check-in everything was excellent. Will definitely stay at a Kimpton Hotel again. "

"Clean room and comfy bed, continental breakfast with a good selection. Friendly reception staff."