6/10 Okay
Hussein
Travelled with family
10 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed at this hotel with my wife for five nights. I choose this hotel because of its location and price. No complaints there. The checking process was functional but otherwise the staff were friendly and helpful. I stayed in a standard room. I have stayed in this room type in the past (pre-Covid). It is a good size room, comfortable but now a bit dated. We were on the 9th floor, but the view overlooked a building that was under construction. That was not a problem for me. The real issue I had and the reason I will not be returning to this hotel, is the poor level of room amenities. No coffee machine, single small bottle of water provided (for two people) and not given on two days. Towels that were very thin and not large. No slippers or robes. Bearing in mind this is meant to be a five star hotel. Overall, that made us feel like we were staying at a budget hotel not a 5 star one. There has clearly been some cost cutting since my last stay. I could have paid for a better room such as a deluxe and I may have had more amenities in my room however the extra cost that would have entailed meant I could have got a better deal at one of the better 5 star hotels in the city.
Hussein
Stayed 5 nights in Dec 2024