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Petit Palace Arana

3.0 star property
Riverwalk hotel in Bilbao with a 24-hour front desk

Photo gallery for Petit Palace Arana

Front of property
Exterior
Interior
Quadruple Room
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Laundry
The current price is NZ$174
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Bathrobes
  • 16.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
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About the area

Map
C/ Bidebarrieta, 2, (en frente del teatro Arriaga), Bilbao, Vizcaya, 48005

What's nearby

  • Santiago Cathedral - 2 min walk - 0.3 km
  • Plaza Nueva - 3 min walk - 0.3 km
  • Bilbao Fine Arts Museum - 18 min walk - 1.6 km
  • Guggenheim Museum Bilbao - 4 min drive - 1.9 km
  • San Mames Stadium - 5 min drive - 3.0 km

Getting around

  • Arriga Tram Stop - 1 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao (BIO) - 19 min drive

Restaurants

  • ‪Los Fueros - ‬2 min walk
  • ‪Berton - ‬1 min walk
  • ‪Café Bar Bilbao - ‬3 min walk
  • ‪El Tilo - ‬2 min walk
  • ‪The Craft Tabeerna - ‬2 min walk

About this property

Petit Palace Arana

Hotel near Plaza Nueva
Located close to San Nicolas Church and Santiago Cathedral, Petit Palace Arana provides dry cleaning/laundry services and car hire on-site. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), concierge services and multilingual staff
  • Smoke-free property, luggage storage and a lift
  • A front desk safe, tour/ticket information and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 64 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • HDTVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Dutch, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 18.50 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 28 June and 31 July.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 18.50 per day (2625 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August

Property is also known as

Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao

Frequently asked questions

Is Petit Palace Arana pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Arana?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Petit Palace Arana on 4 May 2025 start from NZ$173.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Petit Palace Arana?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Petit Palace Arana?

Checkout is at noon.

Where is Petit Palace Arana located?

Located in Bilbao City Centre, this hotel is steps away from San Nicolas Church and Plaza Nueva. Santiago Cathedral and Museum of Archaeology Bizkaya are also within 5 minutes. Arriga Tram Stop is only a 2-minute walk and Casco Viejo Station is 4 minutes.

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Petit Palace Arana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 1000 reviews
Rating 8 - Good. 444 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ian Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was positioned perfectly in bilbao. The whole area is walkable . The staff at this hotel are excellent and in particular Nadia on the front desk who was very helpful and knowledgeable about the area. I would highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and the staff were AMAZING!! I had a couple problems (not related to my stay and the front desk were so kind and knowledgeable. The rooms are basic, clean and comfortable. They have a great breakfast on the 6th floor with an early-bird discount. The neighborhood is amazing: restaurants, bars shops. The Cathedral only a couple blocks away- transportation is a breeze! Such a walkable city and public transportation is excellent!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place/palace in Bilbao

Fabulous hotel- location, service, amenities, cleanliness all top notch!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and a great location!
Stayed 2 nights in Jul 2024

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff
Stayed 2 nights in Apr 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a day' trip in Bilbao
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. Friendly helpful staff and readily accessible to both, the old city and the newer city. Best of all, it was a 5 minute walk across a bridge from the our arrival train station. Note: for those with sensitive skin like me, I put a t-shirt over my pillow to stop the reaction from the scented detergent/dryer chemicals.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really good located, close to Metro or any transportation Good pictures about the Pelota Vazca sport tradition
Stayed 2 nights in Oct 2024

8/10 Good

Daralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palace is located in the center of the town making it accessible to all forms of transportation. Being that the hotel is located in the middle of the hustle and bustle of the old town, the noise didn’t bother me when I was in the hotel room. I also want to give a shout out to Luz, who prepared breakfast with the most delicious foods and baked goods! I can’t leave out the front desk staff either, they were all so helpful, joyful and friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, breakfast by Mary, staff
Stayed 4 nights in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, room comfort

One night in Bilbao

Excellent location duper friendly staff and vey helpful. Good amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel centrally located in the old town. Very friendly reception staff. Good breakfast
Stayed 1 night in May 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for old town
Stayed 1 night in Feb 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms. Would stay here again in the future.
Stayed 2 nights in Jun 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service
Good breakfast
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations for eatiang out.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Good hotel, great location and the staff are really friendly and very helpful. We would definitely return to this hotel again when we are next in Bilbao.
Stayed 2 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Big buffet breakfast at great value. Walkable to everything right out the door. Excellent value
Stayed 2 nights in Jun 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilbao

Location was excellent Staff were helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room, and great staff. Made our trip even better.
Stayed 3 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and comfortable. The staff were very kind and recommended us places to see around the city. The hotel is ideally located so you can walk to the old town or down along the river to the Guggenheim.
Stayed 2 nights in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value on a busy weekend
Stayed 1 night in Sep 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just perfect for our stay in Bilbao. Right in the Old Town, walkable to nearly everywhere we wanted to go. But also near public transport, if needed. The room and bathroom was spacious and well equipped. The beds and pillows were comfy. The breakfast was brilliant and well managed by Maria. Highly recommended!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Friendly staff, good breakfast, very handy for train station. I arrived late and left early but I got a good impression.
Stayed 1 night in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION, GOOD CUSTOMER SERVICE
Stayed 2 nights in Sep 2023