6/10 Okay
Phillip
Travelled with family
23 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
For a 7 floor hotel with a household name like Hilton, this property was lacking in many ways. I won't take the time to list them all, but here are a few that stood out to me. This hotel has two [that's right, 2] luggage carts for the convenience of those of us that take a LOT of stuff on our trips and don't want to make 5 trips or more from the cold parking lot to our room. Thank goodness the desk clerk was kind enough to loan me a plastic kitchen cart.
I had to ask them to have a maintenance person install a drain plug in our tub so my wife could take a bath. There were several places in our room where some really poor patchwork - type repairs had been made with bare nails sticking out, etc. It would be nice to have some fresh fruit at the breakfast bar....bananas, oranges, etc ...like most hotels include. Sorry for the bad news but our 3 day stay was rather frustrating.
Phillip
Stayed 3 nights in Dec 2024