Romantik Hotel in Black Forest from NZ$672

"The staff was extremely helpful. The property is very well maintained and I noted a cleaning supervisor walking the floors to check on quality. I asked to change rooms (traveling alone and didn't want to be on ground level) and they were quick to make the change. All around a great location, too. Off the main area, but close enough to walk to shops, the park and the older town and restaurants. I enjoyed it very much and would return/recommend."

"Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!"

"The location is great and the hotel was very clean and comfortable. Loved the pool and sauna. "

"Great customer service . Arrived early at the hotel as the flight was early , had to be ready for 15:40 for a wedding the check in was at 15:00 so they agreed for us do check in at 1300 which was great and allowed us to get ready and not rush . Alex was brilliant at reception very helpful . Also a young lady with dark hair couldn’t get her name wrote down details of the trams and stations we needed to stop which was on point and hustle free . Breakfast was good and loads of item to chose from . Would definitely stay here again and would also recommend this hotel . "

"The room was very comfortable, staff was friendly, breakfast was tasty with many options. The palace was at walking distance and we the subway was pretty much outside the hotel."

"The two ladies at the reception went out of their way to help me navigate to Stuttgart and to Tubingen despite the road repairs, ever-present in Germany. "

"Quaint authentic cute property, clean with pleasant and accomodating staff. "