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The Willows

3.0 star property
Comfortable hotel, walk to Brighton Beach
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Willows

Exterior
Double Room, 1 Double Bed
Shower, free toiletries, towels, toilet paper
Free WiFi, bed sheets
Single Room, 1 Single Bed
Reviews
4.8

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi
The price is NZ$110
includes taxes & fees
30 June - 1 July

Explore the area

Map
27 Lower Rock Gardens, Brighton, England, BN2 1PG
  • Popular LocationBrighton Beach3 min walk
  • Popular LocationBrighton Pier6 min walk
  • Popular LocationBritish Airways i36019 min walk
  • AirportLondon (LHR-Heathrow)90 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

David
May 19, 2024
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Property entrance
Ambassador Hotel
Free WiFi
Housekeeping
6.4 out of 10, (298)
The price is NZ$95
includes taxes & fees
30 June - 1 July
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About the area

Brighton

The Willows is located in Seafront, a neighbourhood in Brighton. While the natural beauty of Brighton Beach and South Downs National Park can be enjoyed by anyone, those looking for an activity can explore Brighton Marina. Check out an event or a game at American Express Community Stadium, and consider making time for Brighton Pier, a top attraction not to be missed.
Visit our Brighton travel guideOpens in a new window

What's nearby

  • Brighton Beach - 3 min walk
  • Brighton Pier - 6 min walk
  • Brighton Dome - 12 min walk
  • Brighton Centre - 15 min walk
  • British Airways i360 - 19 min walk

Getting around

  • Hove Station - 7 min drive
  • Gatwick Airport (LGW) - 47 min drive

Restaurants

  • ‪Brighton Zip Fish and Chips - ‬4 min walk
  • ‪Volks Bar & Club - ‬3 min walk
  • ‪Seagull Restaurant - ‬2 min walk
  • ‪Bulldog Brighton - ‬5 min walk
  • ‪Madeira Cafe - ‬2 min walk

About this property

The Willows

Hotel located in Seafront
Close to Brighton Pier and Brighton Beach, The Willows has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Guest reviews say good things about the location
Room features
All guest rooms at The Willows include amenities, such as free WiFi.
More conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Is The Willows pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows?

As of 27 Jun 2024, prices found for a 1-night stay for 2 adults at The Willows on 30 Jun 2024 start from NZ$109.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Willows?

This hotel doesn't offer parking.

What time is check-in at The Willows?

Check-in begins at 2:00 PM.

What time is check-out at The Willows?

Checkout is at 11:00 AM.

Where is The Willows located?

Located in Seafront, this hotel is within a 10-minute walk of Brighton Beach and Brighton Pier. Brighton Centre and British Airways i360 are also within 1 mile (2 km). Brighton Station is 21 minutes by foot and Brighton (BSH-Brighton Train Station) is 21 minutes.

The Willows Reviews

Reviews

4.8
Rating 10 - Excellent. 2 out of 49 reviews" "
Rating 8 - Good. 6 out of 49 reviews" "
Rating 6 - Okay. 14 out of 49 reviews" "
Rating 4 - Poor. 11 out of 49 reviews" "
Rating 2 - Terrible. 16 out of 49 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Carissa

Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid and avoid
Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Stayed 1 night in Mar 2024

6/10 Okay

Francesca

Stayed 1 night in Feb 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Stayed 3 nights in Feb 2024

8/10 Good

ANDREW

Liked: Cleanliness
The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Stayed 1 night in Dec 2023

8/10 Good

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Stayed 5 nights in Oct 2023

2/10 Terrible

Abigail

Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

cindy

Disliked: Cleanliness, staff & service
shower not working
The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Staff & service
Only issue I had was hearing other people in same accommodation late at night
Stayed 2 nights in Sep 2023

6/10 Okay

David

Travelled with group
Disliked: Property conditions & facilities
One night ok.
Very run down. Was ok for one night. Wouldn't book again.
Stayed 1 night in Sep 2023

2/10 Terrible

Paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst experience ever. This property is a proper scam and I don’t understand why Ebookers, after other complaints about this hotel, continues to advertise it. The room I was given was completely different from the pics. The room was incredibly tiny, dirty and unsafe . There were 30 degrees in brighton during the weekend - as the hotel doesn’t have AC, it was impossible to sleep with the window close, means that at night (likely I don’t move too much while I sleep) I could fell down from the window as it’s next to the bed and at the same level of the mattress .. crazy! Carpet was also incredibly dirty. Went downstairs as soon as I’ve seen the room and asked to the guys at the reception if I could have moved to a bigger room, paying the difference. The guy, almost smiling, told that there were not room available and as I have booked a single that was the right size for me. I decided to leave the property the day after as I was impossible to sleep there one more night. This was a true scam and I deserve the refund as I truly feel you are not honest with your clients.
Stayed 2 nights in Sep 2023

8/10 Good

Nikolay

Stayed 1 night in Sep 2023

2/10 Terrible

Tracy

Stayed 2 nights in Aug 2023

2/10 Terrible

Laura

Stayed 2 nights in Aug 2023

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
It was basic but pleasant at the same time. I would strongly recommend booking one of their three parking spots outside the hotel if you’re taking the car. It’s £20 out front but £40 a day in the multi story car parks that are a fair Walk away with heavy cases! The hotel was in a good location for when you’ve had enough and need to sleep without loads of noise! Only saw a receptionist once during my stay so can’t say anything about the staff. It’s average, get a good price. Enjoy yourself!
Stayed 2 nights in Aug 2023

6/10 Okay

Emma

Disliked: Cleanliness, property conditions & facilities
A little tired….
Bed was comfy (even if did fill room) I was expecting a single but got a double which was a plus. I had a good nights sleep. Parts are looking tired and the floor in bathroom needed repairs and the sink was literally falling off the wall…put my hand on it whilst brushing my teeth and literally moved! I hope they spend time now season coming to an end that they rectify these issues. Only mirror was above sink so couldn’t really see what I was wearing, but plug socket by bed near door to bathroom, meant I could straighten my hair.
Stayed 1 night in Aug 2023

6/10 Okay

milad

Travelled with family
Disliked: Property conditions & facilities
This street is very unsafe as my experience and me and my family felt very unsafe even left a day earlier. The reception was not always around and there were no cleaning during our stay even it mentioned in the ads
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Needed somewhere cheap for a couple of days, was ok as only there to sleep and tried to stay out all day and was clean. Bathroom very small and door difficult to lock and keep shut. Shower head low so difficult to do more than a quick rinse. Bed not overly comfortable but could be personal preference for a softer mattress.
Stayed 2 nights in Aug 2023

4/10 Poor

Anna Luiza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a 1-night stay at this hotel almost 6 months ago for this weekend. The location is brilliant and I didn't have issues with the noise outside as I'm a heavy sleeper. However, the carpet in my room was filthy when I checked in, full of pieces of paper and hair pins. I didn't try to change rooms because I was planning to spend most of the time outside anyway but I felt the cleaning standards were definitely not worth the £110 rate for one night. Disappointing.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

4/10 Poor

Yvonne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very tatty looking hotel with no redeeming qualities. The whimsical name of the hotel along with the stylised pictures on the website are deceptive, making it look much better than reality; certainly not worth the £179 we paid for our one night stay. It’s not an easy place to find, with just a running ‘ticker tape’, over the door, so not immediately obvious from the street. On arrival the front door was shut and a typed notice gave instructions to phone a selection of mobile numbers, to gain access, the first two of which didn’t work but the third did. Check in was quick, but that was about the only positive. The first room we were shown to had, what appeared to be, a small double bed shoved against a wall and very little floor space so we asked to see another one and was taken to a room on the top floor facing the front. A larger room but it, like the whole place, felt tired and worn despite what appeared to be an attempt to brighten things up with a lick of paint. The sash windows were single glazed and an almighty wind gusted through them all night. Saying that, the bed was fairly comfortable and the bathroom was tiled in white giving it a modern feel but we didn’t use the shower as, sadly, was put off by the mould on the ceiling. In summary, way over priced and definitely not a place I would ever stay in again.
Stayed 1 night in Jul 2023