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Astor Metropole Hotel

3.5 star property
Hotel with a 24-hour business centre, a short walk to Roma Street Parkland
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Astor Metropole Hotel

In-room safe, desk, iron/ironing board, cots/infant beds
Balcony
Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
Breakfast area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Hotel Twin, 2 Single Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Hotel Twin, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Hotel Queen, Queen Bed

Hotel Queen, Queen Bed

Hotel Queen, Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
193-197 Wickham Terrace, Spring Hill, QLD, 4000

What's nearby

  • Roma Street Parkland - 5 min walk
  • Queen Street Mall - 6 min walk
  • Treasury Casino - 12 min walk
  • Suncorp Stadium - 2 min drive
  • XXXX Brewery - 3 min drive

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Merlo Cart - ‬4 min walk
  • ‪Club Sofitel - ‬3 min walk
  • ‪Cafe Pronto - ‬5 min walk
  • ‪4 Pines Brisbane - ‬4 min walk
  • ‪Metro Hotel Tower Mill - ‬2 min walk

About this property

Astor Metropole Hotel

Hotel near Roma Street Parkland
Queen Street Mall and Treasury Casino are located near Astor Metropole Hotel, which provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Other perks include:
  • An outdoor pool
  • Self-parking (surcharge), express check-out and a reception hall
  • A vending machine, a front desk safe and free newspapers
  • A 24-hour front desk, concierge services and luggage storage
Room features
All 86 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and cots/infant beds

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (AUD 14.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 119
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 119
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for AUD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 14.90 per day
  • Early check-in fee: AUD 119 (subject to availability)
  • Late check-out fee: AUD 119 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Astor Metropole Hotel Spring Hill
Astor Metropole Hotel
Astor Metropole Spring Hill
Astor Metropole
Astor Metropole Hotel Brisbane
Astor Metropole Brisbane
Best Western Brisbane
Astor Metropole Hotel Hotel
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel Hotel Spring Hill

Frequently asked questions

Does Astor Metropole Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM. The swimming pool will be unavailable from December 1 2020 until December 31 2024 (dates subject to change).

Is Astor Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Astor Metropole Hotel?

Self-parking is available for AUD 14.90 per day.

What time is check-in at Astor Metropole Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 119 (subject to availability).

What time is check-out at Astor Metropole Hotel?

Checkout is at 10 AM. Late checkout is available for AUD 119 (subject to availability).

Where is Astor Metropole Hotel located?

Located in Spring Hill, this hotel is within a 10-minute walk of Brisbane Private Hospital, Roma Street Parkland and Queen Street Mall. Eagle Street Pier and Treasury Casino are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes.

Astor Metropole Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 233 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 220 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE. the lift will keep you up all night
Stayed 1 night in Jul 2024

4/10 Poor

Leonora

Travelled with partner
Expectations are not met. We had to ask the staff to turn on the light of the elevator.
Stayed 1 night in Jul 2024

6/10 Okay

Sharlene

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Connor

Stayed 1 night in Jul 2024

8/10 Good

Belle

Stayed 1 night in Jul 2024

6/10 Okay

Kaylee

Travelled with family
Liked: Cleanliness
You get what you pay for
Early check in was great. No conversation to be made at check in he was on the phone while checking us in. Hot water took ages to come through. Lino lifting out front of bathroom and after a shower it was full of water. Told reception. They said we will let management know. No apology. Customer service poor.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Glen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I could handle the fact that the room is nostalgic to 1993 in almost every way - especially the smell and aesthetics - but I can't deal with concrete mattresses that have dirty sheets on them that leave rashes on my legs from mite bites. Pick your game up Astor Metropole, we won't be back
Stayed 1 night in Jul 2024

2/10 Terrible

Phil

The mould in the shower. The wall lights don’t work. The bed mattress was falling apart.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Would have been nice 30 years ago.
Run down hotel. No plug in the spa. Air conditioner did not work.
Stayed 1 night in May 2024

8/10 Good

Tanya

Stayed 1 night in May 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, walking distance to CBD
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not aware the facilities were closed
I booked this for my parents because of the loacation, pool and onsite restaurant however the pool and restaurant were closed. It would have been good to know when booking.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and broken
We unfortunately had a really poor experience. I was travelling solo with two young kids and a lot of luggage. First, our room key didn't work, so I had to go back to the front desk to have it reset. Then the TV was broken and didn't display the chanel (just sound and the menu guides). While we waited for maintenance we decided to try out the pool..... But it was closed because someone had dropped some glass or something in it. We went for a walk, and two hours later, the TV still hadn't been looked at. After going to reception again, the maintenance man arrived. He decided it was really broken. We were then offered smaller room with working tv. We packed everything up and went to the new room. Entering the room, I realized it only slept 2 (we were a group of 3). Then we were offered a third room. When we went to check it out it was in terrible condition. It smelled like cigarettes, had a large stain on the couch, and a burn hole in the curtain. I decided to take all our stuff back to the original room and forfeit the TV. The room wasn't in great condition, but the best of the 3. The view was spectacular. I liked the closeness to the train, however there is a very large hill to walk. Overall I was disappointed with my expense would not stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024

2/10 Terrible

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
rooms are good and the building but staff are not very helpful or accomodating.
Stayed 1 night in Dec 2023

2/10 Terrible

Nomia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stay in smells soo bad and had 2 kids with me .The towels were left in fridge, the toilet was still dirty.. I ask to exchange to another room and one of the staff says nothing available. It’s more like a one star hotel.
Stayed 3 nights in Dec 2023

2/10 Terrible

Trent

Disliked: Staff & service, property conditions & facilities
Aircon didn’t work, the phone didnt work to call for them to fix the aircon and the person behind the desk was rude!
Stayed 1 night in Jan 2024

2/10 Terrible

Hollie-j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, amenities, property conditions & facilities
Misleading advertising. While it looks nice from the photos and the street - don't be deceived. This property was old, dated, TV didn't work, lift didn't work, the restaurant, bar and pool have all been closed for years.
Stayed 2 nights in Dec 2023

4/10 Poor

Jim

Business traveller
Disliked: Property conditions & facilities
Door didn't lock properly, restaurant closed on a Wed night/Thu morning so food options that were advertised weren't available. Room looked nothing like any of the rooms in any pictures on here or website.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023