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Hotel Imperial las Perlas

3.5 star property
Beachfront Cancun hotel in Zona Hotelera with free parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Imperial las Perlas

On the beach
Standard Double Room | Balcony view
Iron/ironing board, bed sheets
Beach bar
On the beach

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Housekeeping
The price is NZ$133
includes taxes & fees
19 Jan - 20 Jan

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

7.2 out of 10
Good
(93 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Daily housekeeping
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$257
includes taxes & fees
21 Jan - 22 Jan
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About the area

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 14 min walk
  • Puerto Cancun Marina Town Center - 15 min walk
  • Langosta Beach - 5 min drive
  • Tortuga Beach - 9 min drive
  • La Isla Shopping Mall - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

Hotel Imperial las Perlas

Hotel near Tortuga Beach
Located close to Cancun Convention Center and Cancun Mall, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 bars and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms boast comforts, such as air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 210 for adults and MXN 140 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 210 for adults and from MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Imperial las Perlas?

As of 18 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Imperial las Perlas on 19 Jan 2025 start from NZ$126.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Imperial las Perlas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial las Perlas?

Self-parking is free at this property.

What time is check-in at Hotel Imperial las Perlas?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Imperial las Perlas?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Imperial las Perlas?

Some rate plans available at this property are all-inclusive.

Where is Hotel Imperial las Perlas located?

Located in Zona Hotelera, this hotel is 2.5 mi (4 km) from Tortuga Beach, and within 9 mi (15 km) of Cancun Mall and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 260 out of 972 reviews" "
Rating 8 - Good. 233 out of 972 reviews" "
Rating 6 - Okay. 196 out of 972 reviews" "
Rating 4 - Poor. 113 out of 972 reviews" "
Rating 2 - Terrible. 170 out of 972 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Nb
Stayed 4 nights in Jan 2025

6/10 Okay

Helen, Guttenberg

Travelled with partner
Liked: Staff & service
Close to airport and bus Station
Stayed 3 nights in Jan 2025

6/10 Okay

Helen, Guttenberg

Travelled with partner
Liked: Staff & service
Overall it was ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
People in general
Stayed 1 night in Jan 2025

2/10 Terrible

Arturo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly but useless. My room didn't have internet. I called multiple times and no answer. Then they said they will send someone but never did. It says it has parking included but they only have 10 spots for 175 rooms. If you dont find one then you need to park 25 minutes away since there's no shuttle
Stayed 1 night in Dec 2024

10/10 Excellent

MARINA

Stayed 7 nights in Nov 2024

6/10 Okay

Rana, Mississauga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed needs renovation. Bed, entrance, noise level, ambience and most importantly the washroom is below average. Shower with rust and dirty roof did not go well with me. Majority of the staffs in the restaurant are very good. The cleaning staffs are very hardworking but beward of the travel desks as they sell tickets on the higher side and the vendor Dreams Tour for Chichen Itza tour must be avoided.
Stayed 4 nights in Dec 2024

8/10 Good

walter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central area and close to everything you need.
Stayed 1 night in Dec 2024

2/10 Terrible

Armin

Stayed 2 nights in Nov 2024

6/10 Okay

PREYA

Travelled with family
Liked: Cleanliness, staff & service
The staff was always courteous, pleasant, and helpful. The location is prime and close to shopping, dining, and other activities. Whilst the food is amicable there is always a variety. However, I felt it lacked the authenticity of the Mexcian cuisine. Nevertheless, it was a pleasant experience and we wholeheartedly enjoyed the company of our evening dinner crew. My advice for future travelers, please communicate ahead of time, especially if you have elderly or disabled individuals in your crew. This hotel does NOT have an elevator or escalator. So communicating ahead of time gives the property time to prepare the proper ground floor. Thanks!
Stayed 3 nights in Nov 2024

10/10 Excellent

catrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our week long stay
Stayed 6 nights in Nov 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Few things are very disappointing like : 1- there's absolutely no beach (about 20ft, 6 chairs) 2- the sea sight is even worst ! In front of the 6 chairs there's is the Cancun Sailing Matin (an over sea building and many boats booking the view) 3- my checkout was at noon while my leaving transport was at 16 o'clock, I was then ordered to stay in the lobby for the 4 hours with NO FOOD nor Water ... Staff and cleanliness are both very good.
Stayed 3 nights in Nov 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff, location good. Away from the nightclub noise, but don’t forget earplugs to block the occasional singing aficionados. Overall you get what you pay for.
Stayed 3 nights in Nov 2024

4/10 Poor

Cynthia M, San Jacinto

Stayed 2 nights in Sep 2024

2/10 Terrible

Dora, Alton

Travelled with family
La locación muy mala estaba todo, muy lejos. La comida malísima las bebidas también muy malas. La playa no se podía nadar. Había muchísimo ruido, no podías descansar el agua. En el baño se salía hasta el cuarto nunca volvería ahí y no lo recomendaría.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ahmad Jamshed

Disliked: Cleanliness, staff & service, property conditions & facilities
Seemed like a motel to me
Stayed 6 nights in Nov 2024

2/10 Terrible

Vladimir

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the room, food was awful, very old and outdated building. Do not stay here!
Stayed 7 nights in Nov 2024

8/10 Good

Lissette

If you have plans and need a place to crash this would be a great option. Staff were super friendly
Stayed 2 nights in Nov 2024

6/10 Okay

ANTONIO

Disliked: Cleanliness, property conditions & facilities
Food, playa, shower hot water and oceon view poor
Stayed 3 nights in Nov 2024

2/10 Terrible

Faisal, milton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are misgouding the customers with all inclusive . Its not all inclusive. No breakfast offered No lunch Only dinner wirh beer
Stayed 9 nights in Oct 2024

8/10 Good

Nathan R.D, Valparaiso

Travelled with partner
Liked: Cleanliness, staff & service
If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gwendolyn, MAHTOMEDI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 restaurant
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and all inclusive is a great deal it is visited by mostly Mexican guest and caters in that direction. Staff was great and food was delicious.
Stayed 5 nights in Oct 2024

8/10 Good

Vicente, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was super friendly the all inclusive food was all the same buffet but you get what you pay for in overall all was good
Stayed 4 nights in Sep 2024