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Hilton Garden Inn Cancun Airport

3.5 star property
Dive into relaxation mode by the outdoor pool or indulge in shopping therapy on site. Enjoy a delicious meal at The Garden Grill to round off your stay.

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Reception
Restaurant
At Hilton Garden Inn Cancun Airport, experience the perfect blend of comfort and convenience. Enjoy a meal at The Garden Grill restaurant, take advantage of shopping on site or unwind by the outdoor pool with sun loungers. With dry cleaning/laundry services, luggage storage and helpful multilingual staff, this hotel offers an ideal retreat.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
The current price is NZ$295
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 31.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
LCD TV
  • 67.24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569

What's nearby

  • Xoximilco - 8 min drive
  • Ventura Park Cancun - 8 min drive
  • El Tinto Golf Course - 8 min drive
  • Moon Palace Golf Club - 12 min drive
  • Riviera Cancun Golf Resort - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Kitchen Wolfgang Puck - ‬13 min walk
  • ‪SushiTequila - ‬14 min walk
  • ‪TGI Fridays - ‬12 min walk
  • ‪Guacamole Grill - ‬12 min walk

About this property

Hilton Garden Inn Cancun Airport

Hotel near Xoximilco
A free return airport shuttle, a poolside bar and a corner/local shop are just a few of the amenities provided at Hilton Garden Inn Cancun Airport. Be sure to enjoy a meal at The Garden Grill, the on-site restaurant. In addition to shopping on-site and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), multilingual staff and luggage storage
  • A porter/bellboy, a banquet hall and a computer station
  • A 24-hour front desk, a TV in reception and ATM/banking services
  • Guest reviews say great things about the pool and helpful staff
Room features
All 186 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free extra beds and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 165 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 395 for adults and from MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Frequently asked questions

Does Hilton Garden Inn Cancun Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Cancun Airport?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cancun Airport on 28 Feb 2025 start from NZ$295.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Cancun Airport pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of MXN 1500 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Garden Inn Cancun Airport?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Cancun Airport?

Checkout is at noon.

Does Hilton Garden Inn Cancun Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hilton Garden Inn Cancun Airport located?

Situated in Cancun, this hotel is within 6 miles (10 km) of Nichupté Lagoon, Moon Palace Golf Club and Ventura Park Cancun. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 6 miles (10 km).

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1134 out of 2026 reviews
Rating 8 - Good. 452 out of 2026 reviews
Rating 6 - Okay. 206 out of 2026 reviews
Rating 4 - Poor. 114 out of 2026 reviews
Rating 2 - Terrible. 120 out of 2026 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ioana

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Do not eat at their restaurant. Our whole family got very sick after having dinner at their restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

Margot

Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport which is very convenient. Hotel was nice with a 360 pool on the third floor with a pool bar as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Ravindarr, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service
Flew in to Mexico late and spent the night before headed to all inclusive resort. Super convenient and the hotel is quite nice. I think there were quite a few people doing the same thing as the check in line was busy and slow. Half hour later there was no one checking in and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and helpful by holding our bags and helping us arrange transportation to the hotel zone of Cancun. We did not take advantage of the swimming and bar area but when we return, we plan on using those areas they seemed relaxing and chill.
Stayed 1 night in Jan 2025

10/10 Excellent

stephanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool is very unique. Esteban was amazing. Food was ok, pool bar was nice.
Stayed 1 night in Jan 2025

2/10 Terrible

saradjene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was unprofessional, I asked to speak to the manager and they ignore me
Stayed 2 nights in Jan 2025

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2025

8/10 Good

Timothy, Scottsdale

Liked: Staff & service
Check-in was seamless. All interactions with staff (front desk, pool, restaurant, room valet) were all pleasant. The room was somewhat clean, save for common use surfaces. The shelves next to the bed, and the bathroom counter had sticky fluid stains from the previous user. Ironically the table in the lobby restaurant was exactly the same. The selection of convenience & snack items was very limited. The property was a 5 minute walke from terminal 3.
Stayed 1 night in Jan 2025

8/10 Good

Bradley, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service.
Stayed 1 night in Jan 2025

8/10 Good

Orlando, Everett

Travelled with partner
Liked: Staff & service, property conditions & facilities
I like the hotel because was very closed to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine p

Travelled with partner
I would have appreciated a pen and something to write on. Also some face cloths. And how about a microwave, most rooms have one these days. None of this is a complaint it’s just things I’m accustomed to having in a hotel room
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar, Mamaroneck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was a shuttle to the hotel from the airport
Stayed 1 night in Jan 2025

6/10 Okay

ARTURO CARRILLO

Business traveller
Disliked: Amenities
Relación valor precio. Muy caro para el tipo de habitación. Mala insonorización
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable with our one night stay. Staff were very friendly and helpful. Our room and the hallway had a smell of old stale smoke but once I turned on the air conditioner in our room I couldn’t smell it.
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to airport and they have a shuttle.
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne E, Stayner

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to airport. Safe and clean
Stayed 1 night in Jan 2025

6/10 Okay

Arie

Liked: Cleanliness, staff & service
Hotel closest to airport. Served its purpose. Rooms were clean. Staff were professional.
Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Disliked: Staff & service
I have never been treated so bad at an arrival of a hotel in my life! Hector at the front desk was very rude and unhelpful as was his co-worker Ailyna who spoke very rudely in Spanish thinking I wouldn’t understand the language. I wasn’t even offered bell service for my luggage. Very disappointed in this location.
Stayed 1 night in Jan 2025