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Hotel Alto da Serra

3.0 star property
Hotel in Canela with free breakfast and 24-hour front desk

Photo gallery for Hotel Alto da Serra

Garden
Minibar, blackout curtains, iron/ironing board, free WiFi
Buffet
Interior entrance
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$74
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Apartment

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Apartment

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Chalet

Chalet

Chalet

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Bungalow Standard

Minibar, blackout curtains, iron/ironing board, free WiFi

Bungalow Standard

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for 1-Bedroom Apartment Standard

Minibar, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Standard

  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000

What's nearby

  • Cathedral of Our Lady of Lourdes - 5 min walk - 0.4 km
  • Gramado Covered Street - 10 min drive - 8.9 km
  • Gramado Central Avenue - 10 min drive - 9.2 km
  • Mini Mundo - 11 min drive - 10.0 km
  • Black Lake Park - 13 min drive - 11.1 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Caracol Gourmet - ‬4 min walk
  • ‪La Estación - Parrilla - ‬10 min walk
  • ‪Casa da Velha Bruxa - ‬10 min walk
  • ‪Skillo Lanches - ‬8 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk

About this property

Hotel Alto da Serra

Hotel near Gramado Covered Street
Hotel Alto da Serra provides amenities, such as a free breakfast buffet and a garden. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Tour/ticket information, luggage storage and a 24-hour front desk
  • A TV in reception and a front desk safe
Room features
All guest rooms at Hotel Alto da Serra boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping and phones

Languages

Portuguese

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9.2 out of 10, Wonderful, 684 reviews
The price is NZ$64
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
LIST_ALT

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Frequently asked questions

Is Hotel Alto da Serra pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Alto da Serra?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Alto da Serra on 9 Apr 2025 start from NZ$74.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alto da Serra?

Self-parking is free at this property.

What time is check-in at Hotel Alto da Serra?

Check-in begins at 2 PM.

What time is check-out at Hotel Alto da Serra?

Checkout is at 11 AM.

Where is Hotel Alto da Serra located?

Located in the heart of Canela, this hotel is within a 10-minute walk of Cathedral of Our Lady of Lourdes, Joao Correa Square and Teatro Municipal de Canela. Stone House Theater and Canela Automobile Museum are also within 1 mile (2 km).

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Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 74 reviews
Rating 8 - Good. 26 out of 74 reviews
Rating 6 - Okay. 3 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Leandro

otima
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeferson

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Stayed 1 night in Feb 2024

10/10 Excellent

FLAVIA

Stayed 2 nights in Dec 2023

10/10 Excellent

Luciano

Stayed 4 nights in Oct 2023

10/10 Excellent

Fabricio

Stayed 2 nights in Aug 2023

8/10 Good

Rafael

Stayed 3 nights in Jan 2023

10/10 Excellent

Pedro Paulo

Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

8/10 Good

Camis

Stayed 1 night in Aug 2022

10/10 Excellent

Debora Thais

Aconchego... Eficiência... Bem-Estar !!!!
Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Stayed 5 nights in Jun 2022

10/10 Excellent

Paulo Cesar

Paz e tranquilidade perto do centro de Canela
Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Stayed 2 nights in May 2022

10/10 Excellent

Márcio

Stayed 2 nights in Apr 2022

10/10 Excellent

Tatiana dos

Stayed 1 night in Apr 2022

10/10 Excellent

Juliane

Stayed 1 night in Feb 2022

10/10 Excellent

AKRAM KMAL

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Stayed 5 nights in Dec 2021

8/10 Good

João

A contento
Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
Stayed 2 nights in Dec 2021

10/10 Excellent

Elvis

Volto logo!
Excelente! Nada a reclamar. Pessoas fantásticas!
Stayed 1 night in Dec 2021

8/10 Good

wesley

Muito bom!
Stayed 3 nights in Nov 2021

8/10 Good

Francivania

Agradável
Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Stayed 5 nights in Nov 2021

8/10 Good

Moises

Stayed 2 nights in Oct 2021

10/10 Excellent

Thiago

A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Stayed 2 nights in Oct 2021

10/10 Excellent

Alessandro

Vale a pena
Top
Stayed 4 nights in Sep 2021