Chilean Patagonia Apart Hotels

"Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap."

"Very Scandi minimalist rooms. Very warm bar and check in area. Nice mix. "

"Friendly staff, very clean and perfect for commuting to Torres del Paine! "

"Fantastic Hotel"

"The VEAT staff and owners were extremely helpful to me during my stay there. The hotel is in a great location - easy walking distance to the waterfront and restaurants. It was very clean and quiet, and I think it's the perfect place to stay in Puerto Natales. The restaurant next door is owned by the same family that runs the VEAT and is excellent!"

"Our stay here was fabulous! I highly, highly recommend Rio Serrano Hotel & Spa. There are spectacular views from everywhere in the hotel. All of the food was amazing, particularly the complimentary wood smoked lamb and sopapias we were surprised with one afternoon. We booked 2 excursions through The Massif: Lago Gray and Base Torres. Both were phenomenal experiences, and we were very well taken care of. Rio Serrano went above and beyond, even surprising us with a picnic after our long Base Torres hike. They don't nickel and dime guests like so many hotels do. We stayed 3 nights and didn't want to leave! It was quite honestly the best hotel experience my husband and I have had. We hope to return to Patagonia in the future, and we will definitely be staying here. Thank you so much, Rio Serrano Hotel and The Massif, for being the highlight of our Patagonian adventure!"

"Great small hotel in the heart of Puerto Natales. Good restaurants nearby."

"The owners are so nice and everything is simple and easy. We loved the cool decor. The food is good and the room has everything you need. It is comfortable and feels safe. We chatted w the owner for awhile. He was super nice and gave us recommendations for our travels. 10/10 would stay again "

"Lovely place and I would Love to come back "