Hotel Polaris

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Hotel Polaris

Suite, Balcony, Mountain View | Living area
Room, 1 King Bed, Mountain View (Partial View)
3 restaurants, breakfast, lunch, dinner served; American cuisine
Suite, Balcony, Mountain View | Terrace/patio
3 bars/lounges, rooftop bar, lobby lounge
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The current price is NZ$473
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Club Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (ADA)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (ADA)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Balcony, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
Smart TV
  • 77 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite (Superintendent)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View (ADA)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View (Partial View)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Private bathroom
Bathrobes
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
8989 N Gate Blvd, USAF Academy, CO, 80921

What's nearby

  • US Air Force Academy - 8 min walk
  • Western Museum of Mining and Industry - 11 min walk
  • Ford Amphitheater - 4 min drive
  • Great Wolf Lodge Water Park - 6 min drive
  • Garden of the Gods - 17 min drive

Getting around

  • Colorado Springs Municipal Airport (COS) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Loyal Coffee - ‬6 min drive
  • ‪The Summit Interquest - ‬5 min drive

About this property

Hotel Polaris

Luxury family-friendly hotel refurbished in 2024 and located near US Air Force Academy
Located close to Western Museum of Mining and Industry and Ford Amphitheater, Hotel Polaris provides a poolside bar, a rooftop terrace and a firepit. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to a massage, a body treatment or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), local meal delivery service and concierge services
  • Coffee/tea in reception, a gift shop and outdoor furniture
Room features
All 375 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Streaming fitness classes and workout equipment
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and highchairs

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.46 per accommodation, per night.
  • Service fee: 5.41 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from 01 April to 30 September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Polaris Hotel
Hotel Polaris USAF Academy
Hotel Polaris Hotel USAF Academy

Frequently asked questions

Does Hotel Polaris have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Polaris?

As of 27 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Polaris on 4 Mar 2025 start from NZ$381.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Polaris pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Polaris?

Self-parking is free at this property.

What time is check-in at Hotel Polaris?

Check-in start time: 4:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Polaris?

Checkout is at 11:00 AM.

Where is Hotel Polaris located?

This family-friendly USAF Academy hotel is located near the airport, within a 15-minute walk of US Air Force Academy and Western Museum of Mining and Industry. Ford Amphitheater and UCHealth Memorial Hospital North are also within 9 mi (15 km).

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Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 41 reviews
Rating 8 - Good. 7 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bartow

The service and food were great!
Stayed 1 night in Feb 2025

10/10 Excellent

Malisa

Great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ralph

Wonderful place, right by the North Gate. Great view from the bar on top floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

We absolutely loved our stay. We wish we had more time to spend but we had a great look around and saw the entire facility. Our son is at USAFA and it was so convenient to stay as close as possible. Look forward to another stay and hopefully get to see the visitors center completed.
Stayed 1 night in Feb 2025

10/10 Excellent

fernando

Super clean and quiet. Room service was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandon

Fantastic facility and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Earl

My girlfriend and I stayed at the hotel to celebrate Valentine’s Day. The staff were very friendly and the facilities were immaculate. We got a couples massage at the spa after we checked out. The spa was on the level of a five star hotel. The massage was great and the spa’s facilities were outstanding. I definitely recommend this hotel and if possible visit the spa. I will return again
Stayed 1 night in Feb 2025

10/10 Excellent

HOWARD

Although the outside looks like an office building the inside is exceptionally beautiful and peaceful place to stay with nice restaurants and excellent staff to help you.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Beautiful new hotel with amazing amenities! We frequent CS driving back and forth from TX to MT and this was a great hotel for us. We have two small dogs, it is pet friendly. They gave us dog treats, a water bowl and a toy for the dogs. The lobby bar is great and we enjoyed dining at Pamela's. They were able to get us in last minute. The bed wasn't super comfortable but the room was cozy and it was a great price.
Stayed 1 night in Feb 2025

10/10 Excellent

bianca

The entire hotel was just amazing. The customer service was top tier. The views were breath taking. My daughter enjoyed the flight simulators. The food and drinks at doolies were great. Jack was THE BEST waiter.
Stayed 1 night in Dec 2024

10/10 Excellent

Itzel

Very friendly staff , they have an awesome bar “ The Aviator” the bar staff is also great and very friendly. The views to the mountain are incredible and super specious room !
Stayed 1 night in Nov 2024

10/10 Excellent

bret

I was blown away! Most beautiful luxurious hotel i have ever stayed. The rooms are gorgeous and the veiws are breathtaking! I cant wait to come back. Yes the balcony rooms are worth the money and then some!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

nice
It was very nice and two of the servers Luck and Coliene stood out in excellence
Stayed 2 nights in Nov 2024

8/10 Good

Matt

Long Awaited Polaris Hotel
We were very excited to stay in the new Polaris Hotel. The rooms were very nice and clean and new. We loved the decor in the room which reflected the various icons of the Air Force Academy. Every amenity and comfort have been well thought out, and it was first-class! We enjoyed our stay and plan to frequent the hotel again in the near future!
Stayed 1 night in Nov 2024

8/10 Good

Candy

Limited menus and dining options. Pamela’s had a strange dinner menu, two sections were for shared items with your table, individual plate menu very limited. My husband got an individual plate, so I got a salad because the options weren’t great. They were out of hamburgers, so there were only a few choices, none sounding very good. Maybe they will expand the options after it’s been open longer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emmalee

Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024

8/10 Good

Chad

Only 1 complaint. The hot water for the shower would never get past luke warm.
Stayed 5 nights in Dec 2024

8/10 Good

Jessica

Beautiful hotel
Beautiful place in a beautiful location. However was given a very partial Mountain View room after booking and paying the price of a mountain room. Was really more of a city view. Very disappointed. Also the Elevator is not centrally located and had to walk the entire length of the hotel to get to our rooms and back. But overall the hotel was very nice with exceptional amenities.
Stayed 1 night in Nov 2024

8/10 Good

mark

Close but not quite there.
The property was beautiful and spotless. Beds very comfortable. Staff was friendly and halpful. However , water in bathroom was not hot. Padtries at coffee shop were stale and overpriced. Dinner at Pamelad was ok but should be better for the price. Food was not hot when delivered to table. None of the bars had coffee so no coffee drinks available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

What a fabulous property! The common areas are very well appointed to handle large groups for casually visiting. The rooms, although not large, have everything one needs and have wonderful linens and lighting. Only two areas of complaints and they are entirely personal. 1) The coffee pot in room only makes expresso, which was a disappointment to this coffee/tea drinker. 2) No restaurant or room service served food after 10:00, which was a disappointment when we were hungry after our late evening activities. This may be something they change as the season picks up. The highlight was the attentiveness of the staff. I have never received a text at other hotels inquiring when would be a good time to tend to my room when I had the Do Not Disturb sign on the door. Very classy. I must give a shout out to the staff at Pamela’s who accommodated our large and ever changing number in our party. They were very flexible and professional and provided a very memorable night for old friends. We can’t wait to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Very impressed.
Amazing stay. Everyone was so friendly and ready to help, right from the moment we came up to the door. The room was very comfortable, and definitely clean! The hotel is new, so everthing was definitely it excellent condition. The beds were very comfortable and the shower and bathroom very nice. I used the treadmills in the gym twice. Very good experience. They had apples and water, and clean towels. I saw a yoga area, and several other pieces of equipment. The view from the lobby and west facing rooms is so beautiful. A flawless view of the mountains. I saw a nice pool and cabanas and lounge chairs. They were all covered in a foot of snow during our stay, but it will be great in the warm weather. A cute teddybear sits on the bed, as well. I highly recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Stayed 3 nights in Feb 2025

8/10 Good

Ray Jeven

Stayed 1 night in Jan 2025

6/10 Okay

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Jontarius

Stayed 4 nights in Nov 2024