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The Ritz-Carlton Dallas, Las Colinas

5.0 star property
Suburban Irving resort in Las Colinas with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton Dallas, Las Colinas

2 bars/lounges, tapas bar
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
American cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is NZ$918
Price available on 30/11/2024
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Room options

Available filters for rooms
Showing 27 of 27 rooms

Suite, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed with Sofa bed, Golf View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 70 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed, Tower

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Transfer Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Transfer Shower)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa, 2 Double Beds, Patio

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Villa, 2 Double Beds, Patio

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 2 Double Beds, Non Smoking, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Double Beds, Non Smoking, Golf View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Golf View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 98 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Room, 1 King Bed, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Tower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Tower)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View, Tower (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View, Tower (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Tower Deluxe, Club lounge access, Guest room, 1 King

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Tower Deluxe, Club lounge access, Guest room, 1 King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking, Golf View (Balcony)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Non Smoking, Golf View (Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Poolside (Poolside, Patio)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Poolside (Poolside, Patio)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Balcony, Golf View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 111 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Double Beds, Patio, Poolside

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Double Beds, Patio, Poolside

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Tower

49-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 King Bed, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa, 1 King Bed, Non Smoking (Patio)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Villa, 1 King Bed, Non Smoking (Patio)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Villa, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Golf View, Corner (Corner, Balcony)

Room, 2 Double Beds, Golf View, Corner (Corner, Balcony)

Room, 2 Double Beds, Golf View, Corner (Corner, Balcony)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Corner)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Corner)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Tower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Tower)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Premium bedding, down duvets, pillow-top beds, in-room safe
Omni Las Colinas Hotel
Pool
Spa
Pet-friendly
Restaurant
9.2 out of 10, Wonderful, (1006)
The price is NZ$351
includes taxes & fees
30 Nov - 1 Dec
Omni Las Colinas Hotel

About the area

Map
4150 N Macarthur Blvd, Irving, TX, 75038

What's nearby

  • Las Colinas Golf Course - 2 min walk
  • Mandalay Canal - 4 min drive
  • Toyota Music Factory - 4 min drive
  • Irving Convention Center - 5 min drive
  • University of Dallas - 5 min drive

Getting around

  • Hidden Ridge Station - 4 min drive
  • West Irving Station - 9 min drive
  • Dallas-Fort Worth International Airport (DFW) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Pacheco Taco Bar - ‬5 min drive
  • ‪Taqueria Moctezuma - ‬5 min drive

About this property

The Ritz-Carlton Dallas, Las Colinas

Transformed resort, renovated in 2024 and located in Las Colinas
Take advantage of a golf course, a poolside bar and a terrace at The Ritz-Carlton Dallas, Las Colinas. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this resort. Treat yourself to hydrotherapy, aromatherapy or a manicure/pedicure at The Ritz-Carlton Spa and Salon, the on-site spa. The on-site restaurant, OUTLAW Taproom, features American cuisine and happy hour. The health club offers yoga classes and fitness classes; other things to do include basketball, volleyball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a firepit.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), 4 indoor tennis courts and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Multilingual staff, tour/ticket information and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 427 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and deep-soaking baths
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 12 to 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Juniper
  • Campo Coffee & Provisions
  • Knife Italian
  • OUTLAW Taproom

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Conference centre (80,581 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.900 per cent destination fee will be charged.
  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 per person
  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and a deadlock

We should mention

The seasonal pool will be open from May to October
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Dallas Four Seasons Hotel
Four Seasons Dallas Irving
Four Seasons Hotel Dallas Irving
Four Seasons Hotel Irving
Irving Four Seasons
Four Seasons Hotel Dallas
Four Seasons Dallas

Frequently asked questions

Does The Ritz-Carlton Dallas, Las Colinas have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at The Ritz-Carlton Dallas, Las Colinas?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Dallas, Las Colinas on 30 Nov 2024 start from NZ$835.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Dallas, Las Colinas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton Dallas, Las Colinas?

Self-parking is available for USD 25 per night. Valet parking is available for USD 45 per night.

What time is check-in at The Ritz-Carlton Dallas, Las Colinas?

Check-in start time: 4:00 PM; check-in end time: 1:00 AM.

What time is check-out at The Ritz-Carlton Dallas, Las Colinas?

Checkout is at 11:00 AM.

Where is The Ritz-Carlton Dallas, Las Colinas located?

Located in Las Colinas, this spa resort is within 2 miles (3 km) of Irving Arts Center, Irving Mall Shopping District and Mandalay Canal. Mustangs of Las Colinas and Mandalay Canal Walk at Las Colinas are also within 3 miles (5 km).

The Ritz-Carlton Dallas, Las Colinas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 424 reviews" "
Rating 8 - Good. 54 out of 424 reviews" "
Rating 6 - Okay. 29 out of 424 reviews" "
Rating 4 - Poor. 21 out of 424 reviews" "
Rating 2 - Terrible. 9 out of 424 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shaleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to install blackout curtains on the windows.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful properties in the Dallas/Fort Worth Metroplex with a beautiful pool and wonderful restaurants and bars. Staff is top notch.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night menu was mentioned being 24/7. Menu was wrong. Times are wrong. Phone didn’t work. Called from cellphone and no one answered. Had to walk downstairs just to be told there were “cold cuts” available. Staff was great and handled it well. But super disappointing food.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was accommodating and friendly. I love the bedtime service I received. The service overall was excellent. I did not like paying for self-parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two days before heading to Spain and Budapest. Out of other 5 star hotels this was the best luxury hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lily

Stayed 7 nights in Jul 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing and enjoyable as usual, the staff were attentive and helpful. The 2 things that were an issue were the loudness of the music at the pool and the replacement of a door and frame on the 5th floor two doors down from us that took 2 days to complete. The banging and drilling was very loud and relentless and we had no prior warning about it. With regards to the music played at the pool, I was talking on the phone before it started up for the day and actually had to finish the call as the person on the other end could not hear me. As this was durning the week and there were only 3 people at the pool it would have been much more pleasant if the music had been softer.
Stayed 5 nights in Jun 2024

10/10 Excellent

JENNIFER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open this time of year
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for family. the only negative was tuve construction around the pool but certainly will be even better when finished. loved it . amazing workout facility and spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this one of the most memorable stays I’ve ever had away from home. The turn down service, the room service, opening doors for guests, just their willingness to please you and make you feel like royalty. I am so grateful for their service.
Stayed 2 nights in May 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent quality!
Stayed 4 nights in May 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Our stay with the Ritz Carlton Las Collinas was so enjoyable. The property is beautiful and the staff was so willing to go above and beyond to make the experience a pleasure. We will be staying at this hotel when we travel to Dallas.
Stayed 2 nights in May 2024

6/10 Okay

Sarah

Stayed 1 night in May 2024

4/10 Poor

Suzanne

Stayed 2 nights in Apr 2024

10/10 Excellent

Savanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous property!
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Joanne

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing that the swimming pool was unable to be used due to construction. Limitations for children at the property
Stayed 1 night in Apr 2024

8/10 Good

Megan, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delayed from DFW due to the airport shutting down due to weather and Tabatha at the front desk was very an accommodating and very friendly! If I’m ever in the Dallas area I would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Esther

Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Woke up early in the morning to jack hammering. Entire place is under construction - couldn't go outside - scheduled massage and spa closed - massage is in vacant hotel room. No disclosure about construction activity. Basically no amenities. Should be closed until construction is complete!
Stayed 1 night in Mar 2024

10/10 Excellent

Zora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024