2/10 Terrible
Verified traveller
25 Nov 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT EVEN THINK ABOUT STAYING HERE
The staff appear to have a policy of booking you into their main hotel , the one at Anand Lok, then moving you out to one of their two sister hotels, when and whenever the fancy takes them.
This happened to me TWICE IN ONE TRIP - when you come back in the evening and they tell you they no longer have a room and it is night time, you have no choice but to move.
These two others in their chain are appalling - dirty, in need of significant renovation, and clearly would get no bookings if they put them on-line. So this way they deceive you with thinking you are booked in at Anand Lok, then they simply move you. As a single woman, travelling alone, this borders on the criminal in my mind.
The first time I moved calmly, after all, anyone can make a mistake and double book; second time they did this to me it turns out there was a party of 20 French visitors, clearly more lucrative than me arriving, so they simply turfed me out to make room.
After that, despite having paid in advance, I shifted out of fear for my safety and rebooked another, more reputable, establishment