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"The room was clean and comfortable. I don't know how the hotel was before the renovation, but whatever they did looked fine to me. This was my first time at an all-inclusive hotel and I liked the convenience that everything is paid for in advance, but I don't like how scheduled meals were. Also, although gratuity is included, I did feel pressured to tip sometimes, because others were doing it. Most of the time I didn't. I tipped housekeeping everyday. I read the reviews and they weren't kidding when they said we are far from everything, especially if you're single and looking to party and mingle. Good thing I was able to go to the sister hotel (Riu Jalisco) where I could go dancing 11pm-2pm. Keep in mind that the discotheque is closed on Tuesday. However, the Palace has a silent disco night on Tuesday that was a blast. If you're single looking to party and mingle, then this is not a place for you. This is more for couples. However, if you want to just relax and chill, then this is a great place to stay. There is a place to exchange money at the hotel and there is also an ATM. Taxis are more reliable than Uber, so get some pesos if you decide to travel to Puerto Vallarta which is about an hour away depending on traffic. Staff were friendly. My phone was stolen while I was at the discotheque at Riu Jalisco, so be vigilant with your belongings wherever you are. "

"Very friendly staff and great food options. The beach was clean and swimmable. "

"Very goo"

"The opportunity to have a pool area specifically for adults was a plus—great location and views. "

"I have nothing negative to say about this place. Friendly staff, fantastic food, great food options, and tasty beverages. Ill probably stay here again if/ when i travel to Puerto Vallarta again. 😎"

"Friendly staff, lovely property, great amenities. Would recommend to others. We had a great stay!"

"Excellent customer service, everyone is super friendly and helpful."

"The grounds were great! not a single problem with the construction work they were doing. I will definitely stay there again"

"We loved our stay at Barceló , staff was nice and helpful . My only complain is the reservation for restaurants are very limited but other than that Buffett was good with different themes every night . Good location . "