Palace Downtown Reviews, Deals & Photos 2025

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Luxury Dubai hotel connected to a shopping centre, steps from Dubai Fountain

Where to?

Dates

March 2025

April 2025

Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

VIP Access

Exceptional

Popular amenities

Bar
Pool
Spa
Room service
Housekeeping

includes taxes & fees

26 Mar - 27 Mar

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Room options

All rooms

1 bed

Showing 8 of 8 rooms

Club Suite (Palace Fountain View)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

LCD TV

Pillow menu

Blackout curtains

Separate bedroom

105 sq m
Sleeps 4
1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room (Fountain View)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

51 sq m
Sleeps 4
1 King Bed

Junior Suite Lake View

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

70 sq m
Lake view
Sleeps 4
1 King Bed

Palace Room, Fountain View

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

51 sq m
Sleeps 4
1 King Bed

Deluxe Lake View Room

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

51 sq m
Lake view
Sleeps 4
1 King Bed

Palace Room, Lake View

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

51 sq m
Lake view
Sleeps 4
1 King Bed

Diplomatic Suite, Lake View

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

105 sq m
Lake view
Sleeps 4
1 King Bed

Palace Suite, Lake View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

105 sq m
Lake view
Sleeps 4
1 King Bed

About the area

Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai, Dubai

What's nearby

Dubai Mall - 6 min walk - 0.5 km
Dubai Fountain - 10 min walk - 0.9 km
Dubai Aquarium & Underwater Zoo - 16 min walk - 1.4 km
Burj Khalifa - 19 min walk - 1.7 km
Dubai International Convention and Exhibition Centre - 9 min drive - 7.1 km

Getting around

Dubai Trolley Station 2 Tram Station - 4 min walk
Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

‪Pickl - ‬11 min walk
‪Günaydin - ‬5 min walk
‪Abd El Wahab, Souk Al Bahar - ‬5 min walk
‪Palace Lobby - ‬1 min walk
‪Beirut Khanum - ‬2 min walk

About this property

Palace Downtown

Luxury eco-certified hotel near Dubai Mall

Located close to Dubai Fountain and Burj Khalifa, Palace Downtown provides a poolside bar, shopping on-site and a coffee shop/cafe. Treat yourself to hydrotherapy, a body scrub or a body wrap at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.

Other perks include:

An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, buffet breakfast (surcharge) and meeting rooms
A gift shop, a 24-hour front desk and a banquet hall
Guest reviews give top marks for the helpful staff and proximity to shopping

Room features

All 242 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and bathrobes.

More conveniences in all rooms include:

Bathrooms with separate baths/showers and bidets
42-inch LCD TVs with satellite channels
Balconies, LED light bulbs and electric kettles

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Russian

Similar properties

Pool
Spa
Kids pool
Parking included

includes taxes & fees

26 Mar - 27 Mar

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 160 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas

Things to do

Children's pool
Full-service spa
Health club
Library
Outdoor pool
Sauna
Shopping
Steam room

Family friendly

Children's pool
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

18,299 square feet of conference space
Business centre
Meeting rooms

Outdoors

On a lake
On the boardwalk/promenade
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Spa treatment rooms
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Lift (110 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Check-in is 2 PM on December 31 to avoid temporary road closures.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 350.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AED 500 per night
A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately AED 160 per person
Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dubai Downtown Palace

Palace Downtown Dubai

Palace Dubai Downtown

Palace Hotel Dubai Downtown

Palace The Old Town Dubai

The Palace Old Town

The Palace The Old Town Hotel Dubai

Palace Downtown Dubai Hotel

Palace Downtown Hotel

The Palace Downtown Dubai

Palace Downtown Hotel

Hotel Palace Downtown Dubai

Dubai Palace Downtown Hotel

Hotel Palace Downtown

Palace Downtown Dubai

The Palace Downtown Dubai

Palace Hotel

Palace

Palace Downtown Hotel

Palace Downtown Dubai

Palace Downtown Hotel Dubai

Frequently asked questions

Does Palace Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Palace Downtown?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Palace Downtown on 26 Mar 2025 start from NZ$873.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Palace Downtown?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Palace Downtown?

Checkout is at noon.

Does Palace Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies.

Where is Palace Downtown located?

This family-friendly Dubai hotel is located on the boardwalk, within a 10-minute walk of Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km). Dubai Trolley Station 2 Tram Station is only a 4-minute walk and Dubai Trolley Station 1 Tram Station is 7 minutes.

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