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Best Western Queens Hotel

3.0 star property
Hotel in Dundee with 24-hour front desk and restaurant

Photo gallery for Best Western Queens Hotel

Bar (on property)
Property amenity
Exterior
Reception
Standard Room, 1 Double Bed, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU

What's nearby

  • University of Dundee - 1 min walk - 0.1 km
  • Dundee Science Centre - 2 min walk - 0.2 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 9 min walk - 0.8 km
  • Verdant Works - 10 min walk - 0.9 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in the city centre
Take advantage of dry cleaning/laundry services, a bar and a restaurant at Best Western Queens Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • English breakfast (surcharge), concierge services and a 24-hour front desk
  • Meeting rooms, a banquet hall and a front desk safe
  • Guest reviews speak highly of the first-rate property condition
Room features
All 53 rooms offer amenities, such as free WiFi and safes, in addition to free newspapers and room service.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, French, Polish, Portuguese, Spanish

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,003 reviews
The price is NZ$162
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 20 July and 30 September.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 7.5 for adults and from GBP 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

Is Best Western Queens Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Queens Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Queens Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Queens Hotel?

Checkout is at 11 AM.

Where is Best Western Queens Hotel located?

Located in the heart of Dundee, this hotel is steps away from University of Dundee, Dundee Contemporary Arts Centre and Dundee Repertory Theatre. Dundee Science Centre and St. Paul's Episcopal Cathedral are also within 5 minutes. Dundee Station is 8 minutes by foot.

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Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 169 out of 539 reviews
Rating 8 - Good. 238 out of 539 reviews
Rating 6 - Okay. 84 out of 539 reviews
Rating 4 - Poor. 34 out of 539 reviews
Rating 2 - Terrible. 14 out of 539 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
I received a WhatsApp message from, purporting to be from the hotel, asking for card details. I did phone the hotel to check if this was real, but no one got back to me so I presume it was spam. Communication I had from Expedia was that checkin was 1400, but it's actually 1500, so expect a snippy response from the front desk staff if you turn up 'early'. Room was clean and quiet and breakfast was decent. Very good location.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out
Stayed 2 nights in Feb 2025

10/10 Excellent

James

A great stay

Great stay friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good place to stay
Stayed 1 night in Aug 2024

6/10 Okay

David

Disliked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Property a bit dated but room clean and comfortable and breakfast good
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great location for exploring Dundee by foot.
Stayed 1 night in Aug 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Generally fine, although I tried to ask many times and our booking was for 4, there was not an extra bed on arrival. However this was quickly resolved as they added a bed. We were the only people at breakfast the next morning and the lady was very nice. 8 particularly liked Vegetarian breakfast with veggie haggis!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay in Dundee. Our room was quite nice.
Stayed 1 night in Jun 2024

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

24h available check in

The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, would stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2022

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! We were able to walk everywhere!
Stayed 1 night in Sep 2024

10/10 Excellent

Rajgopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Good for a quick place to sleep
Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Certainly did the job
Stayed 1 night in Jul 2024

8/10 Good

robyn

Liked: Cleanliness
It was nice. But tired in the rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Bríd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Service excellent, in particular Kim deserves a mention. A brilliant example of hospitality staff at its best!
Stayed 2 nights in Jul 2024

6/10 Okay

Marion

Liked: Cleanliness, staff & service, room comfort

Good location

The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
Stayed 1 night in Oct 2024

8/10 Good

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok but wouldn’t stay again

Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Stayed 1 night in Nov 2024