Ebenezer Holidays from NZ$1,169

Not what was advertised. Far from attractions. Maid did not clean room.

The apartment was basic but ok. It took me 15 minutes to locate the tv remote that was stuck down behind the lounge cushions. The oven was dirty and there were no oven trays or baking dish to use. General cleanliness of the apartment was average too. I noted there was no building or area info, and no emergency situation info in the apartment.

Very nice do-able walk to Southbank where there is plenty to do, so location is fantastic. The reception operates limited hours, so I guess you just hope nothing isn’t working right. Our apartment was lovely, but the air con had an odd damp but stale smell which made me feel uncomfortable and there was no one at reception to talk to. The bed wasn’t plush comfort, but it was definitely alright. Clean white sheets, good hot shower, spacious balcony.

Great location, clean and modern.

I chose this property as it indicated the management was aware of accessibility issues. As an older woman with some mobility issues, accessibility is important. On the plus side, the property has a ramp as well as stairs at the front entrance. It provides a disabled spot in the car park. Access to the unit was level, it had a good bathroom, with large fluffy towels and the bed was comfortable. And there is an excellent coffee shop at ground level. However, there were a few issues that need to be pointed out. The disabled parking spot is not wide enough. The lounge furniture is quite unsuitable, with a very low lounge and quite flimsy dining chairs. It was a good thing the verandah chairs were more comfortable. And I couldn’t reach most of the plates, cups and glasses, which had been placed in high cupboards. It would have been much more helpful if they had been placed in the pantry.