2/10 Terrible
Jalenda B.
21 Apr 2024
Disliked: Cleanliness
They Overbooked
We booked this stay 3 months out, was emailed confirmation, communicated with host about questions we had, and received a checkin email the day prior to our stay. We arrived around 6:30om and the host was not expecting us, left us standing on the porch to come out 10 minutes later and tell us her assistant double booked and she didn’t have a room for us. It was now almost 7pm and was offered a blow up mattress in a front room and would have to share a bathroom with someone. The Tarwheel Ride was this weekend and not many rooms available at the local hotels. We ended up paying more money for one night at the Hampton Inn than the two nights we had paid for this stay. BEWARE…even if you receive a confirmation email and communicate with hot, call to confirm your visit. Awful experience!
Jalenda B.
Stayed 2 nights in Apr 2024