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"I absolutely loved my stay at the citizenM hotel in downtown Chicago! The location was unbeatable, offering easy access to a variety of stores, restaurants, and the beautiful riverfront. It made exploring the city incredibly convenient. The hotel's modern and stylish design, combined with its comfortable amenities, made for a fantastic experience. The vibrant atmosphere and friendly staff added to the overall charm. Whether you're in Chicago for business or leisure, citizenM is the perfect spot to enjoy everything the city has to offer. Highly recommended!"

"Excellent choice all the way around the board!"

"We were offered a discounted upgrade upon check in. It was my birthday and we were excited to accept. The riom was spacious with an amazing view. Breakfast was delicious. My only complaint wasn't really the hotels fault but a little communication would have been helpful. We traveled out to the suburbs for a day trip. When we tried to return they had shut down the entire city for a Mexican Independence parade. Entering the city was not possible until 4am. Locals planned this fir months it was on every local news outlet for weeks, but coming from another state we had no way of knowing or predicting that exit ramos from the highway would be blocked. A small write up about what to expect slipped under the door or given with keys would have allowed us to sleep in the room we paid for that night rather then in our car on I90/I94. Otherwise, a completely amazing stay."

"Awesome experience. Best hotel in downtown Chicago."

"Love staying here! "

"Great customer service all attendants and workers were nice! And the view was great for the price! I’ll stay again :)"

"Every thing was great "

"Great location to get in and around Chicago as it's right in the loop. You are a 5 minute walk to either Union Station of the OTC. The nearest Loop El stop is one block away. Room very comfortable, shower was great. Everything here was clean. Breakfast was packed in the morning so I took one look and left. Plenty of places nearby to grab food. Would stay here again."

"Downtown"