10/10 Excellent
David
Travelled with partner, Travelled with group
6 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional hotel. Public spaces were definitely '5 star', comfortable, nicely decorated and spacious. Rooms were less so, more a solid '4 star' as neither plush nor overly comfortable. On arrival, there were blown lamp bulbs that should have been replaced before giving the room to guests and the USB sockets did not work either which was somewhat inconvenient.
However, most room amenities were excellent (like the Acgua di Parma toiletries) and the daily complimentary soft drink mini bar was nice to have. House keeping was prompt and excellent (except last day when rooms were still unmade at 4.00pm) and evening turn down service was faultless. Beds were comfortable linens were top notch. Had a huge if slightly old fashioned bathroom but it was nice to have a large opening window.
Breakfast was faultless and the service exemplary, nothing was too much trouble and carried out in a very friendly warm fashion, in fact every staff member we had contact with were excellent. It all felt genuine. Had dinner one evening in the restaurant and that was excellent too. There was a Christmas tree lighting ceremony during our stay which offered delicious canapes and pastries.
Hotel location is excellent, at the gates to Valletta town. There are extensive nicely maintained gardens but the open air swimming pool was at the furthest end of the grounds and looked pretty rough and uninviting, might be better in the summer months.
But definitely recommend - had a great stay.
David
Stayed 4 nights in Dec 2024