2/10 Terrible
Jennifer D.
11 Oct 2024
Disliked: Cleanliness
Disappointing
Positive reviews for this property are incentivized with drawings for gift cards so be aware of that if reviews help you make a decision. We were absolutely disappointed and were offered a small refund only if we still left a five star review or agreed not to leave a negative review. So many issues with this place. No smoke detectors. Window coverings were either missing or not working or see-through. Taped black garbage bags over windows in some rooms for privacy. The living room ceiling light did not work. Owner offered to have the light fixed but was not convenient for us to have someone coming over when trying to get kids to bed. For the upper room it was unbearably hot and the whole floor was incredibly sticky so we couldn't utilize it. The upper floor supplemental AC unit did not work, and owner mentioned an error code on it so was aware... Hot tub was dirty and pool appeared to be cloudy. Maintenance guy came over to try to address the hot tub and pool water issues and apologized for not having a chance to clean hot tub after previous guests. The central AC unit could not get the house cooler than 75 during the day and took until late into the evening to get below that. Also, basketball game that was pictured had hoop missing and the game was inoperable. We were told the issues were "personal preferences," but expecting a listing to appear as pictured/advertised is not personal preference. The owner has some work to do before this property lives up to expectations.
Jennifer D.
Stayed 2 nights in Sep 2024