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Hotel Scala Frankfurt City

3.0 star property
Hotel with a 24-hour front desk, a short walk to MyZeil
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Scala Frankfurt City

Exterior
Exterior
Economy Single Room
Reception
Daily buffet breakfast (EUR 14 per person)

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The price is NZ$125
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hotel Miramar am Römer

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
8.0 out of 10, Very good, (597)
The price is NZ$184
includes taxes & fees
1 Dec - 2 Dec
Hotel Miramar am Römer
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About the area

Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 5 min walk - 0.5 km
  • Römerberg - 10 min walk - 0.9 km
  • Frankfurt Christmas Market - 11 min walk - 1.0 km
  • Alte Oper - 13 min walk - 1.1 km
  • Main Tower - 16 min walk - 1.4 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel near MyZeil
Close to Frankfurt Christmas Market and Römerberg, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a computer station and smoke-free property
  • Free newspapers, a front desk safe and coffee/tea in reception
  • Multilingual staff, tour/ticket information and a 24-hour front desk
  • Guest reviews say great things about the first-rate property condition
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi and offices, in addition to sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Hotel Scala Frankfurt City pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Scala Frankfurt City?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Scala Frankfurt City on 1 Dec 2024 start from NZ$117.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Scala Frankfurt City?

Checkout is at 11:00 AM.

Where is Hotel Scala Frankfurt City located?

Located in Innenstadt 1, this hotel is within a 15-minute walk of MyZeil, Römerberg and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.7 mi (2.8 km) away. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 542 reviews" "
Rating 8 - Good. 252 out of 542 reviews" "
Rating 6 - Okay. 97 out of 542 reviews" "
Rating 4 - Poor. 34 out of 542 reviews" "
Rating 2 - Terrible. 14 out of 542 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

joy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Frensis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Stayed 2 nights in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Stayed 5 nights in Jun 2024

4/10 Poor

Alicia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.
Stayed 2 nights in Jun 2024

10/10 Excellent

il

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in Frankfurt
Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Stayed 7 nights in Mar 2024

4/10 Poor

masoud

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service and cleanliness, front desk just rude.
Stayed 1 night in Mar 2024

10/10 Excellent

Aime, Fort worth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had asked for help finding church service times. The front desk personnel spoke great English but told me to research it. Not realizing everything is in German so I can’t read the website information. I overheard her saying the same to other guests asking for help with the reservations… do it on the website. Didn’t come across as willing to help.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ruwaida

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only benefit in Scala hotel is the location. I used to stay in Scala since a long time. But they changed a lot. No one of the staff is hospitable except for the Lady that serves breakfast. They don’t clean the bathroom. Only tidy the beds and change towels. The guy on the reception lectured me for asking for one more towel. The pillow is a duvet covered with a pillow case.
Stayed 5 nights in Jan 2024

6/10 Okay

christos

Liked: Cleanliness, property conditions & facilities
Walking distance to subway which brings you to the airport. Also good location. Good value for a 3 star
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Michael

Stayed 1 night in Dec 2023