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Bay Gardens Hotel

3.0 star property
Beach hotel with a conference centre and a poolside bar
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bay Gardens Hotel

Water park
Interior entrance
Croton Superior Double
TV
Reception
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room King

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Premium bedding
Shower/bath combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Premium bedding
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout curtains

Two Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout curtains

One Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Premium bedding, minibar, in-room safe, blackout curtains

Standard Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Premium bedding
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Premium bedding, minibar, in-room safe, blackout curtains

Croton Standard King

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Premium bedding
Shower/bath combination
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Reduit Beach Avenue, Rodney Bay Village, Gros Islet

What's nearby

  • Rodney Bay Marina - 15 min walk
  • Reduit Beach - 16 min walk
  • Splash Island Water Park Saint Lucia - 17 min walk
  • Friday Night Street Party - 3 min drive
  • Pigeon Island National Park - 5 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 91 min drive

Restaurants

  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KFC - ‬3 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Eco-certified hotel in a shopping district
Take advantage of a free breakfast buffet, a poolside bar and a free manager's reception at Bay Gardens Hotel. This hotel is a great place to bask in the sun with a white sand beach and a free beach shuttle. The on-site Caribbean cuisine restaurant, Spices, offers breakfast, lunch, dinner, light fare and a poolside location. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • 3 outdoor pools with sunloungers
  • Free self-parking
  • A free local area shuttle, express check-out and express check-in
  • Wedding services, luggage storage and 1 meeting room
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 87 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Childcare services, electric kettles and ceiling fans

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

Does Bay Gardens Hotel have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Bay Gardens Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 7 Nov 2024 start from NZ$281.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bay Gardens Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bay Gardens Hotel?

Self-parking is free at this property.

What time is check-in at Bay Gardens Hotel?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Bay Gardens Hotel?

Checkout is at 11 AM.

Does Bay Gardens Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Are there all-inclusive benefits at Bay Gardens Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Bay Gardens Hotel located?

Situated in the entertainment district, this eco-certified hotel is steps away from Windward Islands and Baywalk Shopping Mall. Reduit Beach and Rodney Bay Marina are also within 1 mile (2 km).

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 376 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Francica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to talk about
Stayed 5 nights in Oct 2024

4/10 Poor

Theresa

Disliked: Cleanliness
Thr breakfast was not good
Stayed 12 nights in Oct 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Kieyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Prisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the place feel like home
Stayed 2 nights in Oct 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to shopping areas the staff is friendly the rooms are clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ternisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrivinb the staff was warm and friendly. The room was lovely, clean and comfortable. The food was exceptional great. The property was close to many restaurants and bars. This is my second visit and definitely not my last.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

6/10 Okay

Rovin

Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet comfortable great staff great food Awesome pools
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

8/10 Good

Nadia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except for one front desk clerk Daniel who almost ruined my entire trip. Luckily the rest of the staff were amazing. Terry the bartender is the absolute best 👌
Stayed 4 nights in Sep 2024

6/10 Okay

Natasha

Business traveller
It was average
Stayed 4 nights in Sep 2024

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s very noisy
Stayed 3 nights in Sep 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet. The menu could be more varied, e.g. there was no green banana and saltfish
Stayed 7 nights in Sep 2024

10/10 Excellent

Debbie Ann Stacy Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept the rooms was nice and fully furnished.
Stayed 5 nights in Sep 2024

10/10 Excellent

MA. SHAREEFA JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice, accommodating. Croton suites reasonable but a little walk to the lobby and restaurant area.
Stayed 6 nights in Sep 2024

8/10 Good

Tiffany Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I’d like to recommend an event manager to plan events for guests.
Stayed 3 nights in Sep 2024

8/10 Good

Jecoliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice space, always buzzing with activity.
Stayed 3 nights in Sep 2024

8/10 Good

Satara

Liked: Staff & service, property conditions & facilities
Location, Food 10/10
Stayed 3 nights in Sep 2024

6/10 Okay

shavel

Disliked: Cleanliness, staff & service, property conditions & facilities
Improvements needed
Stayed 4 nights in Aug 2024

8/10 Good

Kris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The all inclusive was the way to go. Three meals and unlimited drinks. You get access to the other property amenities, but we didn't need it. It was good for a 3 nights stay. There is a shuttle that runs hourly that takes you tonthe other properties. The beach was wonderful and the water parknwas a lot of fun. I would stay again for a 3-4 nights.
Stayed 3 nights in Aug 2024

2/10 Terrible

Lorna Michele

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was a bed and bathroom with a dirty tub. It was room 316, as big as a walk in closet. Very disappointed. Did NOT stay at this property. Left within 10 minutes of getting a better hotel. Coco Palm, also in Rodney Bay
Stayed 3 nights in Aug 2024

8/10 Good

Hazel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A busy well run property not suited for seniors Loud music etc not enjoyed
Stayed 2 nights in Aug 2024