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The Brown, Guatape

4.0 star property
Lakefront hotel with 2 restaurants and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown, Guatape

Outdoor pool
Property amenity
Property grounds
Aerial view
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is NZ$222
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View | Exterior

Standard Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Smart TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Smart TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Smart TV
Egyptian cotton bed sheets
15 bedrooms
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Smart TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

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The price is NZ$160
includes taxes & fees
28 Nov - 29 Nov
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About the area

Map
El Peñol, Guatapé, Antioquia, 53847

What's nearby

  • Peñol-Guatapé Reservoir - 7 min walk - 0.7 km
  • Parque Comfama - 4 min drive - 2.5 km
  • Rock of Guatapé - 7 min drive - 3.9 km
  • Old Peñol Replica - 14 min drive - 12.0 km
  • Piedra del Marial - 28 min drive - 22.3 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 130 min drive

Restaurants

  • ‪La Fogata - ‬6 min drive
  • ‪El Mirador- Restaurant - ‬7 min drive
  • ‪El Bacchanal - ‬6 min drive
  • ‪Alex Parrilla - ‬5 min drive
  • ‪Koi - ‬6 min drive

About this property

The Brown, Guatape

Upscale hotel near Peñol-Guatapé Reservoir
Located close to Parque Comfama and Rock of Guatapé, The Brown, Guatape provides free cooked-to-order breakfast, a swim-up bar and a poolside bar. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a free daily manager's reception and a rooftop terrace.
You'll also find perks such as:
  • An outdoor pool with a swim-up bar
  • Free self-parking
  • Limo/town car service, a porter/bellboy and coffee/tea in reception
  • A reception hall, a lift and coworking spaces
  • Guest reviews speak highly of the helpful staff
Room features
All 116 individually decorated rooms boast comforts, such as free international calls and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch Smart TVs with digital channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

The Brown Guatape
Luxé By The Charlee
The Brown, Guatape Hotel
The Brown, Guatape Guatapé
The Brown, Guatape Hotel Guatapé
Luxé By The Charlee Autograph Collection

Frequently asked questions

Does The Brown, Guatape have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Brown, Guatape?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Brown, Guatape on 1 Dec 2024 start from NZ$222.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Brown, Guatape pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Brown, Guatape?

Self-parking is free at this property.

What time is check-in at The Brown, Guatape?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at The Brown, Guatape?

Checkout is at noon.

Where is The Brown, Guatape located?

Situated on a lake, this hotel is 0.4 mi (0.6 km) from Peñol-Guatapé Reservoir, and within 3 mi (5 km) of Parque Comfama and Rock of Guatapé. Old Peñol Replica and Piedra del Marial are also within 16 mi (25 km).

The Brown, Guatape Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 175 reviews" "
Rating 8 - Good. 12 out of 175 reviews" "
Rating 6 - Okay. 11 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

jamell

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Received an email 3:31pm regarding bringing physical passport when the check in is 3pm the same day. They did not accept an digital passport and had to drive to medellin again and back.4-5 hours of loss and they didnt even acknowledged the fact that i got the email late and where not cooperative at all. Not solution minded.
Stayed 1 night in Nov 2024

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the peace and tranquility the place irradiates, great/ clean amenities, staff..
Stayed 1 night in Nov 2024

10/10 Excellent

francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a beautiful room and the view are out of this world
Stayed 2 nights in Nov 2024

10/10 Excellent

David, las vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina, BOCA RATON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The food was amazing at the restaurant next to the pool. The gym has an incredible view and enough equipment for everyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not let the photos and reviews foul you! on this terrible place they call "The Brown" Hotel in beautiful Guatape... Upon arrival, I waited over an hour just to check in because the receptionist was more interested in their social media than assisting guests. Once I was assisted, a supervisor who was rude and frustrated due to an issue with little explanation. Some employees tried assisting us but the supervisor was not having it. He carelessly told us to go away. The hotel claims to be close to the famous Piedra del Peñol, but don't let that fool you. Unless you enjoy off-road adventures or have a four-wheel drive, good luck! There is no direct road here! be aware... The place smelled like a mixture of mold and despair. Pool looked and it was cold to the touch. The "WiFi" was so slow, it seemed designed to test one's patience. Id bring a star link device if I was you. Guatape itself is charming, "The Brown" ruins its charm. I asked staff to reimburse me, they refused and said ask Expedia "we have nothing to do with it."
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, 10/10
Stayed 2 nights in Oct 2024

2/10 Terrible

AVIATEK

10/10 Excellent

Ana

Stayed 1 night in Oct 2024

10/10 Excellent

Mariah

Stayed 1 night in Sep 2024

10/10 Excellent

Lissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredible! Gorgeous resort with the most beautiful view. I wish we stayed longer. The food was delicious, the beds were comfortable, the service was impeccable. A huge shout out to Miss, she went above and beyond to help us with reservations, book pool chairs, and make sure we were taken care of like royalty. She made our holiday even more memorable. I will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is a paradise of relaxation and tranquillity.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing the food the pool is a very nice place if you want to come and relax with your senificant other I recommend 100 percent
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a paradise. The rooms are very elegant. The view is spectacular. The only reason why I am not giving a 5 start rating is because I went to this place to work and have some fun time during my break time from my computer. The first night I arrived I was told that I could not go to praia because they had an event and the 2nd day I was approach by the waitress at the restaurant and asked to live because they had another private event. I don't think people should be asked to live specially in front of other guess. It was very embarrassing and it is not like I paid $200 a night. I paid a lot of money for the room so I should be able to enjoy the whole facility at any time that it is opened. I did not pay to stay inside the room. I did bring this situation to the attention to the manager. He said he was going to make it up for me and he never did.
Stayed 2 nights in Sep 2024

10/10 Excellent

CLAUDIA

Travelled with group
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel precioso
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shanieka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property gave peace and quite, total relaxation
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. It oversee my expectations Highly recommended. Will be returning soon. In love with it
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property just to be at for a few days
Stayed 3 nights in Apr 2024