2/10 Terrible
Brian O.
11 Dec 2023
Disliked: Cleanliness
Scammed
Please beware of this rental and of Kernow management. I was rented this property and was charged by vrbo for service fee as well as the management company. When. My family and I arrived to find another couple had been rented the same Property we were shocked. When I called the management team “Kernow” and left a voicemail nobody returned my call until 3 days later and replied they had cancelled the property and refunded our money which they had not. They lied about that as well. It turns I followed up with a virtual chat with vrbo and my concerns were not met with the concern or action one would hope when they realize they have been scammed. It turned out that they don’t even truly manage the property…tropical paradise does. Do not do business with this rental or any property’s managed by “Kernow”or you could end up like me.
Brian O.
Stayed 3 nights in Dec 2023