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Hakone Retreat villa 1/f

4.0 star property
Boardwalk/promenade Hakone hotel in Sengokuhara with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Retreat villa 1/f

Exterior
Balcony view
1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds
Separate bathtub and shower, spring water bathtub, designer toiletries

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Housekeeping
The price is NZ$869
includes taxes & fees
14 Jan - 15 Jan 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for [Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
Premium bedding
  • 90 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for [Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

Highlights

Patio
Garden
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 120 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for [New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

Highlights

Patio
Garden
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 120 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

Separate bathtub and shower, spring water bathtub, designer toiletries

SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 150 sq m
  • Mountain view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi] | Living room

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
Premium bedding
  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Kitchenette
  • 180 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

[Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

Highlights

Patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi] | View from room

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
Premium bedding
  • 80 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (2 beds) [Ibuki]

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
Premium bedding
  • 90 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Private Hot Spring Suite Room (2 Beds) [Yuragi]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room (2 Beds) [Yuragi]

  • Sleeps 2
  • 2 Single Beds

View all photos for Private Hot Spring Suite Room [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room [Ibuki]

  • Sleeps 2
  • 2 Single Beds

View all photos for FOREST Private Hot Spring Suite Room With Courtyard [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

FOREST Private Hot Spring Suite Room With Courtyard [Ibuki]

  • Sleeps 2
  • 2 Single Beds

Private Open-air Hot Spring Suite Room (2 Beds) [Yuragi]

  • Sleeps 2
  • 2 Single Beds

View all photos for Private Hot Spring Suite Room (3 Beds) [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room (3 Beds) [Ibuki]

  • Sleeps 3
  • 3 Single Beds

SKY Private Open-air Hot Spring Suite Room (4 Beds) [Yuragi]

  • Sleeps 1
  • 4 Single Beds

View all photos for Private Hot Spring Suite Room With Courtyard [Ibuki]

Spa

Private Hot Spring Suite Room With Courtyard [Ibuki]

  • Sleeps 2
  • 2 Single Beds

Private Hot Spring Suite Room (4 Beds) [Yuragi]

  • Sleeps 4
  • 4 Single Beds

View all photos for Private Hot Spring Suite Room With Courtyard（3beds） [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room With Courtyard（3beds） [Ibuki]

  • Sleeps 3
  • 2 Single Beds

Similar properties

Public bath

Hakone Retreat Före

Spa
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (329)
The price is NZ$283
includes taxes & fees
20 Jan - 21 Jan 2025
Hakone Retreat Före
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About the area

Map
Sengokuhara 1286-116, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631

What's nearby

  • Hakone Venetian Glass Museum - 8 min walk - 0.7 km
  • Pola Museum of Art - 3 min drive - 1.8 km
  • Ōwakudani - 4 min drive - 3.0 km
  • Hakone Gora Park - 9 min drive - 5.8 km
  • Hakone Kowakien Yunessun - 10 min drive - 6.1 km

Getting around

  • Kowakidani Station - 6 min drive
  • Hakone Miyanoshita Station - 8 min drive
  • Tokyo (HND-Haneda) - 102 min drive

Restaurants

  • ‪Cafe Tune - ‬3 min drive
  • ‪ごはんと板前料理銀の穂 - ‬4 min drive
  • ‪菊壱 - ‬18 min walk
  • ‪箱根九十九 - ‬19 min walk
  • ‪かま家 - ‬3 min drive

About this property

Hakone Retreat villa 1/f

Upscale hotel near Hakone Kowakien Yunessun
Consider a stay at Hakone Retreat villa 1/f and take advantage of an indoor mineral hot spring (onsen), a terrace and shopping on-site. Treat yourself to spa services, such as a hot stone massage, a body scrub or a body treatment. Make sure that you enjoy breakfast, dinner and Japanese cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Japanese breakfast (surcharge), free bike hire and hot springs on-site
  • A gift shop, massage treatment rooms and coffee/tea in reception
Room features
All rooms are individually furnished, and feature comforts such as fireplaces and premium bedding, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with spring water baths and designer toiletries
  • Wardrobes/cupboards, fridges and coffee grinders

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,719 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • WOODSIDE dining
  • 料亭　俵石

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot springs
  • Hot stone massages
  • Indoor mineral hot springs (onsen)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [In Room]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 4719 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat villa 1/f Hotel
Hakone Retreat villa 1/f Hakone
HAKONE RETREAT VILLA by Onko Chishin
Hakone Retreat Villa 1/f Adults Only
Hakone Retreat villa 1/f Hotel Hakone

Frequently asked questions

Is Hakone Retreat villa 1/f pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Retreat villa 1/f?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hakone Retreat villa 1/f on 14 Jan 2025 start from NZ$869.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Retreat villa 1/f?

Self-parking is free at this property.

What time is check-in at Hakone Retreat villa 1/f?

Check-in start time: 3:00 PM; check-in end time: 7:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hakone Retreat villa 1/f?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hakone Retreat villa 1/f located?

Located in Sengokuhara, this spa hotel is within a 10-minute walk of Sengokuhara Onsen and Hakone Venetian Glass Museum. Pola Museum of Art and Lalique Museum Hakone are also within 1 mile (2 km).

Hakone Retreat villa 1/f Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 65 reviews" "
Rating 8 - Good. 5 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daisy, Northridge

Stayed 3 nights in Jul 2024

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff, clean and beautiful location
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. We will be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!
Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Barry

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okcs Retreat Hakone Villa Reciew
Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,
Stayed 2 nights in Mar 2023

10/10 Excellent

Juna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.Not too far away from Attractions.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
You should look elsewhere
The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Loved the location and had the most relaxing time here!
Stayed 2 nights in Nov 2018

10/10 Excellent

Adine, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, highly recommend. Wonderful relaxing experience
Stayed 1 night in Oct 2018

10/10 Excellent

Yi-Lin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer services ever!
I have stayed at many high end resorts around the world and this is by far the best services I’ve ever received. On the day of check in/check out they picked me up / dropped me off from /at Odawara Station which is a 40 minutes drive from the property each way. They even gave me an umbrella while dropping me off because it was raining that day. Now to the the dining experiences, I opted for the Japanese style dining option and had dinner, breakfast and lunch at the resort. The food and sake was so good! I know lot of guests talked about how small the options are, but that’s just how Japanese style meals are supposed to be so no complains to that. The service was fantansic each time, I know it’s Japan and they are known for great customer service but every staff at the resort went above and beyond for me. Additional to that, before I headed out for dinner on the first night, it started raining really hard, they sent a staff to my villa and deliver a pair of rain boots and took me to the main building. Very thoughtful of them so I didn’t have to get wet. Honestly it was foggy and rainig since day one but I didn’t even bother to go out to explore Hakone because I loved the villa and it had everything you would need. I just spent lots of time relaxing in the private Onsen and embracing the beautiful forest. I cannot thank enough for my experience at Hyosekikaku. It was worth every penny. Definitely will be back next time when I visit Hakone again. Thank you again!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Very romantic and private. Great place to relax.
Stayed 1 night in Apr 2018