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Hanoi Victor Gallery Hotel & Spa

4.0 star property
Beaux Arts hotel connected to a shopping centre in Old Quarter with a full-service spa
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Reception
Breakfast, lunch and dinner served
Panoramic Room, 1 King Bed, Balcony, City View
Reception
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Victor suite room with Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Victor suite room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King double room with city view

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

King double room with city view

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Honeymoon Room, 1 King Bed, Bathtub, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoa Lo Prison Museum - 10 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk

About this property

Hanoi Victor Gallery Hotel & Spa

Upscale family-friendly hotel refurbished in 2022 and located near Hanoi Old Town Night Market
Located close to Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple, Hanoi Victor Gallery Hotel & Spa provides a free breakfast buffet, an airport shuttle and a free manager's reception. Indulge in a manicure/pedicure and a sports massage at Victor Beauty Spa, the on-site spa. The on-site restaurant, Victor Family restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as an art gallery on-site and shopping on-site.
You'll also enjoy perks such as:
  • Limo/town car service, self-parking (surcharge) and babysitting (surcharge)
  • Books, a TV in reception and massage treatment rooms
  • A 24-hour front desk, a porter/bellboy and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hanoi Victor Gallery Hotel & Spa feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries, showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 699000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self-parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number +8498567533

We should mention

This property caters to LGBTQ+ guests
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

Is Hanoi Victor Gallery Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Victor Gallery Hotel & Spa?

Self-parking is available for VND 10 per day.

What time is check-in at Hanoi Victor Gallery Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hanoi Victor Gallery Hotel & Spa?

Checkout is at noon.

Does Hanoi Victor Gallery Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Hanoi Victor Gallery Hotel & Spa located?

This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 16 minutes.

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 454 reviews" "
Rating 8 - Good. 27 out of 454 reviews" "
Rating 6 - Okay. 14 out of 454 reviews" "
Rating 4 - Poor. 13 out of 454 reviews" "
Rating 2 - Terrible. 16 out of 454 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Siddarth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff and very convenient location right around the corner from the lake. It is on a busier street however and it would be best to bring earplugs or choose a room that’s not fronting onto the street if possible.
Stayed 3 nights in Jan 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stayed 3 nights in Jan 2025

6/10 Okay

Anuroop, CHICAGO

Travelled with group
Disliked: Staff & service, property conditions & facilities
The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sabir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Stayed 4 nights in Jan 2025

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Sam, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Dec 2024

10/10 Excellent

Gifford

Liked: Staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was awesome and the rest of the staff was very helpful. Thank you for the great room and service!
Stayed 1 night in Dec 2024

10/10 Excellent

Cy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Chandni

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff

8/10 Good

Robert

Stayed 4 nights in Oct 2024

4/10 Poor

Jessica

Liked: Cleanliness, room comfort
Not like the pictures.
The photos are a bit deceiving. It’s not as nice as the photos. Hotel seems nothing like the pictures. Also, the bar is not located in this actual hotel. It’s at a different hotel. I checked in at 2 PM got escorted to two rooms. None of them were clean housekeeping was still working finally checked in the third room that was already.
Stayed 1 night in Oct 2024

6/10 Okay

Tak Him

Liked: Staff & service
appearance is OK but room decoration looks old and some bad smell due to renovation.
Stayed 1 night in Oct 2024

8/10 Good

Jojie

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peony was so friendly, helpful and efficient and we were grateful for her English speaking ability. Our arrival was delayed by several hours and the taxi was unable to drop us right outside hotel - the traffic was nuts- Peony appeared out of nowhere and grabbed both our suitcases , wheeled them with is tottering behind, through a million motor bikes and cars back to the hotel. Impressive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sabrina

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place had intermittent wifi . Towels were old. Breakfast stale cereal. Good location is a bonus.
Stayed 1 night in Sep 2024

10/10 Excellent

Hwa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent room, nice staffs, very good tours.
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Sebastian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice - new hotel with great location, nice staffs.
Stayed 1 night in May 2024

10/10 Excellent

Aidan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Hanoi Victor Gallery hotel & restaurant have all in one, we have nice room, delicious food and drinks, great spa service and we booked package tours was great promotion. Everything was perfect.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Wonderful staffs, good location, new – clean room.
Stayed 1 night in May 2024

10/10 Excellent

Sienna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 1 night in May 2024

10/10 Excellent

Charlie

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, our room was nice. Delicious buffet breakfast. We’re highly recommend this hotel.
Stayed 1 night in May 2024