Henderson Holidays from NZ$960

Ideal for quick overnight stay especially after a long driving day

Good size and clean room, with filtered drinking water. Only downside check in is 30 mins late.

Not a bad spot to stay, staff are friendly

The most disappointing thing about our stay was that they had acknowledged my request for adjoining rooms, as I was travelling with my elderly mum, back in August. Turning up for check-in I'm told by the manager that they'd overbooked and we could either have cheaper adjoining rooms with no balcony, or 2 separate rooms with balconies. I would think that once the hotel acknowledges your request for a specific room type, they would then reserve it for you. If it's the case where they're unable to reserve the room, then at the very least to inform us prior to arrival that they can't honour the request. After a heated exchange with the manager who decided that my 73 year old mum was accusing him of cheating us, to which he threatened to cancel our booking altogether, I de-escalated the situation, with him finally upgrading our rooms to King with balconies side by side and free breakfasts. So although the solution was favourable to us in the end, it was unfortunate to have travelled all the way we did to encounter this issue on check-in. It did leave a sour taste when having any interaction with the staff. The rooms themselves were dated and in need of renovations. Stains in the toilet, a constantly running cistern, a quarter panel bathtub shower which sprayed water everywhere. The balcony door was broken and unable to be locked. The air conditioner had a mind of its own and was either freezing cold or blowing hot air. Housekeeping didn't replace used coffee cups. The list goes on