The property is nice. We enjoyed our overall stay but we had some issues about the property. We were only at this property for the weekend. With my booking I sent a message asking if early check in was available, but that question was never answered. Other than directions and rules, the owner never contacted us.
First I want to say that I didn't contact the owner for any of the issues because nothing was urgent, and we just wanted to be alone for a couple of days. The issues that we had were: The property has two bathrooms, however only one was working. The one that was out of order just had a note on it saying management knew of the issue. Having two bathrooms is something that we look for when booking because of medical issues and would liked to have had it working or at least known that it was out of order before we booked. There was dirt on all the floors like no one had swept it. In the kitchen on the floor beside the refrigerator is a knife with food on it in the floor so we know that area had not been cleaned. The couch is HORRIBLE, not comfortable at all. This house is on top of a mountain, the road is all gravel, not hard to drive on as long as you go slow. There is another house behind this property, but still has privacy. My husband and I were on the porch enjoying the morning air and a truck came driving out from the other property. I made eye contact and waved back to the gentleman in the truck. He stopped at the end of our driveway. My husband and I both went inside because we did not want to be disturbed. Even knowing that we went inside when we saw him stopping, the man still came and knocked on our door. My husband then went to the door and the man asked if he could cut the grass. We both understand when you have a job to do, you do it, so we did not want to tell him no. This grass was knee high, has not been cut in a while. Yet he had to do it at 9am on Saturday when we had paid good money to be alone. The yard is NOT BIG, yet it took him an hour to cut the grass due to how high it was. This is a nice house and we did have a good time but for the above reasons I could not give a 5 star rating. When you book a home away from home, and pay good money for that home, you expect a certain standard.