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Hilton Garden Inn Jackson Downtown

3.0 star property
Jackson hotel in Downtown Jackson with 24-hour fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Indoor pool
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Bar (on property)
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is NZ$191
includes taxes & fees
12 Nov - 13 Nov
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

1 King Accessible Room with Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

King bed evolution room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Two queens evolution room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium TV channels, TV

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed bedroom suite

32-inch LCD TV with premium TV channels, TV

King bed bedroom suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Down duvet
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Parking included
7.8 out of 10, Good, (934)
The price is NZ$185
includes taxes & fees
17 Nov - 18 Nov
Holiday Inn Express & Suites Jackson Downtown - Coliseum, an IHG Hotel

About the area

Map
235 W Capitol St, Jackson, MS, 39201

What's nearby

  • Jackson Convention Complex - 5 min walk
  • Jackson State University - 15 min walk
  • Mississippi State Capitol - 16 min walk
  • Mississippi State Fairgrounds - 3 min drive
  • Mississippi Coliseum - 3 min drive

Getting around

  • Jackson Station - 1 min walk
  • Jackson, MS (JAN-Evers Intl.) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk
  • ‪Johnny T's Bistro & Blues - ‬9 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel located in Downtown Jackson
Take advantage of shopping on-site, a coffee shop/cafe and dry cleaning/laundry services at Hilton Garden Inn Jackson Downtown. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self-service breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a front desk safe and luggage storage
  • A computer station, laundry services and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 186 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 11 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for self-service breakfast: from approximately USD 14.95 for adults and from USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Does Hilton Garden Inn Jackson Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on 12 Nov 2024 start from NZ$190.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jackson Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jackson Downtown?

Valet parking is available for USD 22.00 per day.

What time is check-in at Hilton Garden Inn Jackson Downtown?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hilton Garden Inn Jackson Downtown?

Checkout is at 11 AM.

Where is Hilton Garden Inn Jackson Downtown located?

Located in Downtown Jackson, this hotel is steps away from Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. Jackson Convention Complex and Hill-Holly Building are also within 10 minutes. Jackson Station is only a 1-minute walk.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 379 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 137 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Santa

Liked: Cleanliness, property conditions & facilities
N
Stayed 1 night in Oct 2024

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
It's safe, quiet, and very convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Lyle

Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged
Stayed 1 night in Oct 2024

10/10 Excellent

robert jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner
Stayed 2 nights in Oct 2024

6/10 Okay

Tiaa

Disliked: Staff & service
Pressure wash old showers Ensure staff makes customer needs a priority
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

4/10 Poor

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very rude
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Crowded area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dansler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2024

10/10 Excellent

Dawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room and building.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and personable. I felt valued as a customer.
Stayed 2 nights in Jun 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Aug 2024

8/10 Good

Yashamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

KELVIN

Disliked: Cleanliness, staff & service
At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities
Weird little stains on every pillow. Closet door broken off and leaning on the wall. Water wouldn’t get colder just stayed hot.
Stayed 1 night in Jul 2024

6/10 Okay

Terrell Jerome, Round Rock

Business traveller
Liked: Staff & service
No AC in lobby and hotel dining areas
Stayed 1 night in Jul 2024

2/10 Terrible

Eileen

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. The pool and the pool area was dirty and smells. Keys never worked. You have to go to front desk for your own towels. NEVER AGAIN. (I have pictures)
Stayed 2 nights in Jul 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Decent stay
Front desk very helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Brad

Business traveller
Disliked: Staff & service, amenities
After a 20 minute wait when not busy, I was given the keycard to someone else's room. Then the room I was given smelled like smoke when it was supposed to be smoke free.
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lekeisha

Business traveller, Travelled with family
Worst experience ever
Must stay at the Hilton was awful on my first day. I was over a dirty room on my second day. There was a fire alarm that nobody knew about and then they just told us to go back to our room. No apologies no nothing oh my third day there was no television cable no Internet no nothing for the whole day and they had no explanation, I stayed to many times and this is the worst experience ever
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacoquyn

Stayed 1 night in Jun 2024