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Hilton Garden Inn Jackson

3.0 star property
Hotel in Jackson with fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jackson

Exterior
Seasonal outdoor pool
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is NZ$264
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool, outdoor pool
DoubleTree by Hilton Hotel Jackson
Pool
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very good, (1009)
The price is NZ$241
includes taxes & fees
8 Dec - 9 Dec
DoubleTree by Hilton Hotel Jackson
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About the area

Map
1324 Vann Dr, Jackson, TN, 38305

What's nearby

  • Union University - 16 min walk - 1.3 km
  • Casey Jones Village - 2 min drive - 2.4 km
  • North Hospital - 4 min drive - 3.1 km
  • Old Hickory Mall - 5 min drive - 4.9 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.5 km

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hilton Garden Inn Jackson

Property highlights
At Hilton Garden Inn Jackson, you can look forward to dry cleaning/laundry services, a bar and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Self-service breakfast (surcharge), an electric car charging station and a front desk safe
  • A lift, a vending machine and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 98 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch TVs with cable channels
  • Separate sitting areas, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for self-service breakfast: approximately USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from 26 May to 06 September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Does Hilton Garden Inn Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hilton Garden Inn Jackson?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson on 28 Nov 2024 start from NZ$263.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jackson pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Garden Inn Jackson?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Jackson?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Jackson?

Checkout is at noon.

Where is Hilton Garden Inn Jackson located?

Situated in Jackson, this hotel is within 2 miles (3 km) of Union University, Music Highway Crossroads and Casey Jones Village. North Hospital and Old Hickory Mall are also within 3 miles (5 km).

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 579 reviews" "
Rating 8 - Good. 129 out of 579 reviews" "
Rating 6 - Okay. 37 out of 579 reviews" "
Rating 4 - Poor. 27 out of 579 reviews" "
Rating 2 - Terrible. 23 out of 579 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quite and very clean
Stayed 1 night in Nov 2024

8/10 Good

Sonja

Travelled with partner
Was so tired when we arrived and it took forever to get our card keys to work ended up having to change rooms … multiple trips back and forth to the lobby was very inconvenient when you’re exhausted.. ended up being faulty or dead door locks … other than that the stay was good … clean room and comfortable bed
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot water was out for an entire day. Only one elevator working and it was pitch black because the lights were out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laquetta, Pearland

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Very clean room and in a great spot
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Tasjah

Stayed 1 night in Aug 2024

10/10 Excellent

Consuelo

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I like the customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the area and convenient to places to eat and entertainment as well
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley

Stayed 1 night in Jul 2024

10/10 Excellent

Steven E.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to overnight while traveling Interstate 40
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid place to stay
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!!
The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

8/10 Good

JANET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson, TN
The room was mostly what you would expect from Hilton. Clean and comfortable. The doors are a bit heavy causing them to close hard, creating a slam that I’m sure would be heard by those around you. Guest laundry was adequate. Breakfast was “offered” at an additional cost, but not “included.” For the price of a Hilton hotel room, breakfast should be included; continental at least. The room was adequately cleaned and stocked except for the hand-lotion container permanently fixed to the wall. It was empty. Not a dealbreaker, but definitely an oversight by the housekeeping staff. All things considered, we enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful!
From the checkin to checkout the staff and accommodations were excellent! The staff are awesome! The hotel was clean and the beds were comfortable. My nieces loved the pool and sitting outside was very relaxing. The breakfast was delicious but not free. My mistake for not reading and just assuming “breakfast provided” meant free. The only complaint was the pillows were very flat so if you like fluffy and firm bring your own. LOVED it and will stay again when I visit family.
Stayed 3 nights in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Someone slamming doors all night but relatively good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet..clean safe
Stayed 1 night in Jul 2024

6/10 Okay

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why Hilton Garden Inn?
The beds were comfortable but the door to enter the room was very heavy and required an extra push in order for it to close up completely. The breakfast was ok but could have been more fresh and hot. Due to supposedly preparing it as you place the order.
Stayed 1 night in Jul 2024

10/10 Excellent

Farhan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weird cafe experience
Hotel room was good, but the cafe experience was awkward. They weren’t aware that I had breakfast included through Hotels.com, so I had to show them my reservation to prove it.
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great dining.
Stayed 1 night in Jun 2024

8/10 Good

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel met our needs. We enjoyed the pool, but I was a little disappointed in the room itself. There was food left in the microwave from the last people, the back of the remote was missing the cover and the bathroom had a wall hook that was broken and falling out of the wall. Those things didn't ruin our stay, but if I'm fair with my assessment, those things remove a few points in my review. It would have also been nice if the TV had streaming apps like Netflix, etc (for me to log into). Otherwise, it met our needs and we enjoyed our time.
Stayed 2 nights in Jun 2024