The owners were responsive and pleasant, but here are the downsides. Hot water in the shower lasted only 4.5 minutes. Hot water in the sink took several minutes to go from ice cold to luke warm, in June. Not even powdered coffee available. No hair dryer (supplied on request). No closet (but that's ok, they had hangars and a place to hang things). Air could be heated but not cooled. Not possible to call the front desk directly, must leave a message and get called back. On the plus side: bed and pillows were good, mini-refrigerator was available, bathroom facilities were fine other than the above. Sufficiently comfortable and pleasant room. Overall experience not bad, just the above minor frustrations.