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Berjaya Waterfront Hotel

4.0 star property
Family-friendly hotel connected to the convention centre in Johor Bahru with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Berjaya Waterfront Hotel

Pub
Outdoor pool
Front of property
Suite City View | City view
4 restaurants, breakfast, lunch served; local and international cuisine

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is NZ$82
includes taxes & fees
12 Nov - 13 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Polo View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Polo View

Minibar, in-room safe, desk, blackout curtains

Suite Polo View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Polo View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Suite City View

Suite City View | Living area

Suite City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

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includes taxes & fees
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About the area

Map
88, Jalan Ibrahim Sultan, Stulang Laut, P.O. Box 161, Johor Bahru, Johor, 80300

What's nearby

  • Johor Bahru Customs, Immigration, and Quarantine Complex - 7 min drive
  • Komtar JBCC - 7 min drive
  • Johor Bahru City Square - 7 min drive
  • KSL City Mall - 8 min drive
  • Woodlands Checkpoint - 9 min drive

Getting around

  • Marsiling Station - 10 min drive
  • Kempas Baru Station - 15 min drive
  • Senai International Airport (JHB) - 43 min drive

Restaurants

  • ‪Restoran Woon Kiang 汶強粿條仔 - ‬11 min walk
  • ‪Foon Yew Laksa 宽中辣沙 - ‬7 min walk
  • ‪Old Times Recipe 老臣子 - ‬8 min drive
  • ‪Restoran Siu Wei 928 - ‬5 min walk
  • ‪San Low Seafood - ‬17 min walk

About this property

Berjaya Waterfront Hotel

Upscale family-friendly hotel near Johor Bahru City Square
Shopping on-site, a coffee shop/cafe and a hair salon are just a few of the amenities provided at Berjaya Waterfront Hotel. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Express check-in, a porter/bellboy and a TV in reception
  • Tour/ticket information, meeting rooms and coffee/tea in reception
Room features
All 390 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, shower/bath combinations and free toiletries
  • 32-inch TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered parking on site (MYR 20 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Chinese Restaurant
  • Coffee Bar
  • Palm Lounge
  • Salt and Pepper Cafe
  • The Club

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a state park
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60 per night.
Cots (infant beds) are available for MYR 60 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Uncovered self-parking fee: MYR 20 per day
  • Valet parking fee: MYR 30 per day
  • Crib (infant bed) fee: MYR 60 per night
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Parking height restrictions apply

Property is also known as

Berjaya Hotel Johor Bahru
Berjaya Hotel Waterfront
Berjaya Johor Bahru
Berjaya Waterfront
Berjaya Waterfront Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Johor Bahru
Hotel Waterfront Johor Bahru
Johor Bahru Berjaya Waterfront
Johor Bahru Waterfront
Berjaya Waterfront Hotel Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Hotel Hotel Johor Bahru

Frequently asked questions

Does Berjaya Waterfront Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Berjaya Waterfront Hotel?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Berjaya Waterfront Hotel on 12 Nov 2024 start from NZ$81.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Berjaya Waterfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Berjaya Waterfront Hotel?

Self-parking is available for MYR 20 per day. Valet parking is available for MYR 30 per day.

What time is check-in at Berjaya Waterfront Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Berjaya Waterfront Hotel?

Checkout is at noon.

Does Berjaya Waterfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 200 per vehicle applies.

Where is Berjaya Waterfront Hotel located?

This family-friendly Johor Bahru hotel is located on the riverwalk, within 2 mi (3 km) of Johor Bahru Ferry Terminal, Komtar JBCC and R&F Mall. Johor Bahru City Square and KSL City Mall are also within 3 miles (5 km).

Berjaya Waterfront Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 133 out of 844 reviews" "
Rating 8 - Good. 258 out of 844 reviews" "
Rating 6 - Okay. 243 out of 844 reviews" "
Rating 4 - Poor. 126 out of 844 reviews" "
Rating 2 - Terrible. 84 out of 844 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

sinnamma

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time stayed very satisfy,clean,good customer service
Stayed 1 night in Sep 2024

8/10 Good

khairil

Travelled with family
Liked: Cleanliness, staff & service, amenities
To many club here...
Stayed 2 nights in Jul 2024

6/10 Okay

Boon Seng

Liked: Staff & service
Booming music through the night keeps you awake
The toilet bowl and the basin tap were leaking making the bathroom wet. It was a very noisy room with non-stop booming music through the night every night!
Stayed 4 nights in Jul 2024

2/10 Terrible

Rayner

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Foo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
car park very in convient have walk one made to reach lobby lift bath room bath tub is leaking poorly maintained
Stayed 2 nights in May 2024

10/10 Excellent

Ramli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need more menu.
Stayed 3 nights in Mar 2024

2/10 Terrible

Muhammad Shahir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old. Room smelled like an old wet rag. Toilet leaked from the top. My rooms phone was not working at all. Wall switches were falling off. Missing face towels. Hotel Parking was extremely far from lobby and rooms. Driving out of the hotel, has to go through checkpoint to get checked even though we're not from the ferry terminal. No direct walkway to nearby food stalls
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024

4/10 Poor

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
Like the position but was unhealty musty smell Will not stay here.
Stayed 1 night in Jan 2024

4/10 Poor

Sharum

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor ,hope there try hard to be better.
Front office a lady did not know how to handle as she never give back my change,as i book 2 transaction, ias i told he to calculate together but she refused to,end up cockup the transaction, Hotel is abit dirty,alot or mold n fungus in the room, towel cant be changed for the 4days stay, as the staff says out of towel, room service are too late ,they came in to change around 4pm , wifi are limited access, keep logging out n cant log in. Breakfast are ok,
Stayed 1 night in Dec 2023

8/10 Good

Choo Gekpo Ruby

Stayed 1 night in Dec 2023

4/10 Poor

Jia Leong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The moment I stepped into the hotel room, I could smell cigarettes. Went to the toilet and when I turned the faucet/tap, the water was black at first then turned yellow and it took awhile before it turned to normal water colour. Hotel room flooring/carpet extremely dirty and the bed was kinda itchy so I suspect bed bugs or something. The hotel room itself is massive but very run down and poorly maintained. Would not consider staying in this hotel ever again unless it has been fully renovated or something.
Stayed 1 night in Dec 2023

8/10 Good

Roy

Travelled with partner
Liked: Staff & service
Property is a little dated but overall staff service was great.
Stayed 1 night in Dec 2023

6/10 Okay

Eswaran

Liked: Cleanliness, property conditions & facilities
Good

8/10 Good

Stephen

Disliked: Staff & service, property conditions & facilities
Room service didn’t even have French fries even though it was on the menu
Stayed 1 night in Dec 2023

6/10 Okay

Shavon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service staffs are okay. There is complimentary carpark but at the adjoined mall carpark, not the out front open space carpark. Have to pay different price for different lots… What’s not okay about the hotel: - daily exit have to go through custom check as the hotel is within the DFS area. - Hot water in shower does NOT work, only hot water in bathtub works. Not even the basin tap. - cards to access hotel rooms are faulty, have to go to the counter to “renew” the access which is the 1st time ever to encounter such thing… ^ both hot water & door access issue was checked by technicians but unable to solve. - 4 lifts, 16 levels, waited over 3 mins for 1 lift that stops every other level on the way down. - Common corridor is not well lit enough and not safe for any kids beyond waist height to be near and the railings are low, serious safety hazard. - No utensils / pot / pan provided in suite room, not sure what the kitchenette is for. Stayed in many hotels in JB, this is just 1 of the other one would not recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed on room. Requested near lift during booking and check in but was given very far from lift. Reason was hotel was full which is NOT TRUE. The hotel was literally empty !!!!!!
Stayed 2 nights in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

choo

vocation
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Cheap and nice area however cleanliness can be worked on.
Stayed 1 night in Oct 2023

10/10 Excellent

KOK WAI

Stayed 1 night in Sep 2023

6/10 Okay

choo

For a night stay is OK.
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never return to this hotel again. Tried to check in three times, 1st time 9pm, 2nd 12pm, 3rd time 3am. Found many excuses To let me wait. 3am check in I requested refund for 1st date and they don’t agree. Terrible experience!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff and the level of service was excellent but the property clearly needs some further investment to match the quality of the service the staff give. All were polite, courteous, friendly and helpful This is a massive hotel with amazing facilities that just requires a little more strategic planning for maintenance and support from the group to the management. The location and opportunities that will arise from further investment, particularly the closeness of international borders, should be re-visited by the group owners following the pandemic. This would be with the forthcoming Singapore MRT expanding into Malaysia in the next couple of years. S Tytherleigh
Stayed 6 nights in Aug 2023