Four Seasons Resort Oahu at Ko Olina

5.0 star property
Luxury resort on the beach, with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Resort Oahu at Ko Olina

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Room, Accessible (The Residence)
Aerial view
Bar (on property)
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
The price is NZ$1,933
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 28 of 28 rooms

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Room, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Ocean View (King Bed)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Pacific)

Highlights

Furnished lanai
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Garden View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Prime)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Outdoor Spa Tub)

Highlights

Furnished lanai
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Accessible (with Outdoor Spa Tub)

Highlights

Furnished lanai
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Prime Corner)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds (Resort)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 2 Bedrooms, Accessible

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 357 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds

Junior Suite, 2 Double Beds, Accessible, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 297 sq m
  • Sleeps 6
  • 2 King Beds

Junior Suite, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible (The Residence)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 378 sq m
  • Sleeps 8
  • 3 King Beds

Junior Suite, 1 King Bed (Resort)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
92-1001 Olani Street, Kapolei, HI, 96707

What's nearby

  • Secret Beach Ko Olina - 4 min walk
  • Paradise Cove Beach - 7 min walk
  • Ko Olina Golf Club - 9 min walk
  • Ko Olina Marina - 2 min drive
  • Ko Olina Beach Park - 4 min drive

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 14 min drive
  • Kualaka‘i / East Kapolei Station - 16 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 26 min drive

Restaurants

  • ‪Costco Optical - ‬6 min drive
  • ‪Island Country Markets at Ko Olina #87 - ‬4 min walk
  • ‪Chief's Luau - ‬6 min drive
  • ‪Monkeypod Kitchen - ‬4 min walk
  • ‪McDonald's - ‬6 min drive

About this property

Four Seasons Resort Oahu at Ko Olina

Luxury family-friendly resort by the ocean
You can look forward to an adjacent golf course, a poolside bar and a terrace at Four Seasons Resort Oahu at Ko Olina. Tee up with amenities, such as golf lessons, a golf clubhouse and a golf pro shop, at this resort. Treat yourself to a body scrub, a manicure/pedicure or a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Four Seasons Resort Oahu at Ko Olina also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • 4 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Babysitting (surcharge), free newspapers and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 370 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished lanais and pillow menus.
More amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with separate baths/showers and free toiletries
  • 65-inch flat-screen TVs with cable channels and DVD players
  • Fridges, on-request microwaves and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Wired internet (USD 22 per stay)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 75 for adults and USD 15 to 75 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Health club
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 75 for adults and USD 15 to 75 for children
  • Fee for wired Internet in public areas: USD 22 per stay (rates may vary)
  • Airport shuttle fee: USD 340.00 per vehicle (one-way)
  • Valet parking fee: USD 48.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 161-167-3600-02
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Seasons Resort Oahu
Four Seasons Resort Oahu Ko Olina Kapolei
Four Seasons Oahu Ko Olina Kapolei
Four Seasons Oahu At Ko Olina
Four Seasons Resort Oahu at Ko Olina Resort
Four Seasons Resort Oahu at Ko Olina Kapolei
Four Seasons Resort Oahu at Ko Olina Resort Kapolei

Frequently asked questions

Does Four Seasons Resort Oahu at Ko Olina have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Four Seasons Resort Oahu at Ko Olina?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Four Seasons Resort Oahu at Ko Olina on 7 Jan 2025 start from NZ$1,932.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Resort Oahu at Ko Olina pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Seasons Resort Oahu at Ko Olina?

Valet parking is available for USD 48.00 per night.

What time is check-in at Four Seasons Resort Oahu at Ko Olina?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Seasons Resort Oahu at Ko Olina?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Four Seasons Resort Oahu at Ko Olina provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 340.00 per vehicle applies.

Where is Four Seasons Resort Oahu at Ko Olina located?

Located in Kapolei, this beachfront resort is next to a golf course and within a 5-minute walk of Kohola Lagoon and Secret Beach Ko Olina. Paradise Cove Beach and Honu Lagoon are also within 10 minutes.

Four Seasons Resort Oahu at Ko Olina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 576 out of 690 reviews" "
Rating 8 - Good. 67 out of 690 reviews" "
Rating 6 - Okay. 29 out of 690 reviews" "
Rating 4 - Poor. 12 out of 690 reviews" "
Rating 2 - Terrible. 6 out of 690 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I take my family here every year and it’s always a fantastic experience. Their Italian restaurant NOE is a must try and the pastas are to die for. Sunsets at the adult pool are amazing. Service is always first rate. You really feel well taken care of every time you stay here.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kenneth

Great adult pool and service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful resort on the island. The location is more remote but it was nice to have a quiet and peaceful trip.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juses

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Far from outside fun but that’s the whole point if you are in Oahu, calm, easy, relaxing beach vibe..
Stayed 2 nights in Nov 2024

10/10 Excellent

Jolie

Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 4 nights in Nov 2024

10/10 Excellent

DANIELLA, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Calm and beautiful place
Stayed 7 nights in Nov 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pools, excellent service. Very relaxing stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience from the hotel itself, to the room, the staff/service, food, and beach. We stayed in the prime corner room and loved the two views. It was very relaxing. Highly recommend getting a massage while you're there!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort with great amenities, wet areas were under construction during our time there but the resort did a great job of providing alternatives. Staff is always happy and willing to help. Only 2 complaints I have, Michael Mina’s fish house needs to revamp menu. Sorry to say, that was the worst dinner we had on the island. And more pool floaty for the resort guests. Many of their stuff made it over to the Disney resort side. Still a 5 star resort regardless, will be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property and service! Exactly what you’d expect from the Four Seasons! Incredible stay and will definitely return! The restaurants were also amazing!
Stayed 8 nights in Oct 2024

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our wedding at Secret Beach. The view was gorgeous, all of the staff was friendly, we loved the spa, the gym is nice and has a great view, all excursions are top notch!
Stayed 7 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our 10 year anniversary and it was a trip of lifetime. Everything was top notch…the restaurants, the service, staff, pools, room, etc. Definitely coming back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Talwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ocean view corner suite, what a beautiful view. The staff were very friendly and helpful. Noe was an amazing restaurant, the filet mignon and the tagliatelle was one of the best we’ve ever had. We would definitely stay at the four seasons again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was such a beautiful property. All we wanted to do was relax and that was definitely what we were able to do.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, beautiful hotel
Stayed 9 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was over-the-top nice and made every effort to make our stay perfect in every way.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just everything wow
Stayed 7 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice before. Each visit a couple of years apart except this last one which was five years later. The staff is amazing! They greet you in the hall with a smile and are very helpful for the most part. We did have a cranky young woman at the front desk when we asked to do a late check out. The restaurants are good, but Mina’s Fish Hose was a big disappointment because the menu was not accommodating to my allergies. It was very heavy into raw fish and the grilled fish was tough and was a small portion for the money. The ambiance there is wonderful, but the food was mediocre. It was our favorite restaurant the last visit. Noe was great! We ate there several times. The rooms are looking tired and the shower had mold in the corners, but otherwise the hotel is very nice. I would give it four stars. They need more dining options and more GF options in all restaurants.
Stayed 8 nights in Aug 2024

4/10 Poor

PANG, PALO ALTO

Liked: Property conditions & facilities
Disliked: Staff & service
No staff at the reception for checking out. It’s 9:30 am in the morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just make sure all the lighting works properly because we had to unscrew the bulbs everytime before bed. Other than that it was great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Zian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet resort, lots of activities to do! Love the coffee shop in the lobby!
Stayed 4 nights in Aug 2024