6/10 Okay
Debra W.
30 Aug 2021
Great location close to centre of Keswick
The location of this property and the area it sits in are all perfect. The property itself however is a little tired inside and out and could do with some updating/ decorating. The double bed is so hard to the point that I found it uncomfortable and not easy to sleep in. Communication with Cumbrian cottages that run the property was non existent. I sent 2 messages prior to our stay and didn’t get an answer to either. In the end I phoned a helpline number for cottages.com and managed to speak to someone once we arrived at the property to get the key code, which was a bit frustrating. Also, Vrbo confirmed different times for getting into the property and check out times. When we arrived we found out that Cumbrian cottages don’t let you in until 5pm and ask you to leave at 9 am.
Debra W.
Stayed 7 nights in Aug 2021