Kiama Downs Holidays from NZ$1,221

The property is in a great location less than 5 minutes walk to Darling Harbour. The sheets and bed were of a high quality but the rooms were not. The first room we were put in (108) had a terrible smell and was very worn. We asked to be moved and were given a room on the same floor (108) which was just as bad. We said it was totally unacceptable as I was then feeling nauseous and had a headache but we were told they were fully booked. The receptionist tried ringing their other hotels but also booked so we had to stay one night. She said they would move us next day which they did. 16th floor was much better but room still very tired. I was told we’d get compensation but all I was given was a little pack of chocolate biscuits. I couldn’t speak to management and never heard from them. Will never stay there again!

Very convenient location and friendly staff!

the location is fabulous for getting around to all the sites. The food was delicious and high quality. Our room faced the court yard and was quite You have to ask for anything extra..like drinking water for the room and they give a $10 food and beverage comp if you dont use room service. but beware you have to ask and make sure you receive it if you want to claim it. Also we ordered a taxi for the airport and was assured the day before as well as an hour before it was supposed to arrive that it indeed was 'on its way'. however after the time had lapsed and we confirmed yet again..apparently it had just been ordered and we ended up taking an uber which was half the price anyways. but very poor service on the part of the hotel...

Good boutique hotel in the heart of Sydney CBD. I could smell the bleach they used to disinfect the room before I arrived (could be a or a -). Would stay again in the future.

We use Furama quite frequently but of late we have noticed one or two of the room and hotel cleaners are suffering from deodorant failure