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Royale Chulan Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royale Chulan Kuala Lumpur

Property grounds
Outdoor pool
Dining
Lobby
Royale Club Twin

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Spa
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Twin

Studio Twin

Studio Twin

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Royale Club Twin

Royale Club Twin

Royale Club Twin

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King

Studio King

Highlights

Air conditioning
Mini-fridge
LCD TV
Hairdryer
Bathrobes
Rainfall showerhead
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Bidet
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King

Premier King

Premier King

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

Highlights

Air conditioning
Mini-fridge
LCD TV
Private bathroom
Bathrobes
Rainfall showerhead
Separate bath and shower
Bidet
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450

What's nearby

  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • KLCC Park - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 15 min walk - 1.3 km
  • Berjaya Times Square - 17 min walk - 1.5 km
  • Petronas Twin Towers - 18 min walk - 1.6 km

Getting around

  • Conlay MRT Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Sedap Restaurant - ‬3 min walk
  • ‪Spice Garden Imperial - ‬2 min walk
  • ‪L1, Menara Chulan - ‬1 min walk
  • ‪Eden Village - ‬4 min walk
  • ‪Warisan Cafe Royale Chulan - ‬2 min walk

About this property

Royale Chulan Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Near KLCC Park and Suria KLCC Shopping Centre, Royale Chulan Kuala Lumpur provides a poolside bar, a hair salon and a health club. Treat yourself to a body treatment, a facial or aromatherapy at Telaga Bunga Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a business centre and a hot tub.
Other perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and massage treatment rooms
  • A lift, a banquet hall and 1 meeting room
  • A 24-hour front desk, concierge services and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 402 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Mini fridges, electric kettles and daily housekeeping

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 77 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Warisan Cafe

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 77 per person
  • Covered self-parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Royale Chulan Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Royale Chulan Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royale Chulan Kuala Lumpur?

Self-parking is available for MYR 5.00 per day. Valet parking is available for MYR 25.00 per day.

What time is check-in at Royale Chulan Kuala Lumpur?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Royale Chulan Kuala Lumpur?

Checkout is at noon. Late checkout is available for MYR 150.00 (subject to availability).

Where is Royale Chulan Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Starhill Gallery and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 15 minutes. Conlay MRT Station is only a 3-minute walk and Persiaran KLCC MRT Station is 9 minutes.

Royale Chulan Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
Stayed 5 nights in Nov 2024

6/10 Okay

hock

Travelled with group
Disliked: Amenities, property conditions & facilities
Came back after dinner and 1 towel was missing. Called reception and they said they'll send right away. None. Had to share towel. Safe not working. Rain shower not working. Poor rom facility. Breakfast was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is legendary, staff are very attentive and friendly. Surrounding infrastructure (footpaths etc) let it down
Stayed 14 nights in Sep 2024

8/10 Good

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love it.
Stayed 1 night in Sep 2024

6/10 Okay

Dexter

Travelled with partner
The room that the first day we stayed was smelly and mosquito in the room. We requested for cleaner and no mosquito room for the next two more days we stayed. We wish that they should dust the table and chair .
Stayed 2 nights in Sep 2024

2/10 Terrible

Syed

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Looks good from outside but if entering your room is so bad 2 times change my room still is same . In future never have to go back again.
Stayed 4 nights in Sep 2024

6/10 Okay

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s 5-star but only the exterior, the interior is more like 2-star condition. Moldy bathroom, peeled wallpapers, old 720i TV, barebone gym facility. It’s in Bukit Bintang, the center of downtown KL, but it takes an 11-minute walk to the closest convenience store, or 12 minutes to the closest MRL station. That’s inconvenient. Well, you get what you pay for. True 5-star hotels in Bukit Bintang costs almost twice as much.
Stayed 4 nights in Aug 2024

8/10 Good

Diana, Napier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Our only issue was a shortage of hot water for our first two days. Once fixed, we had nomissues.
Stayed 2 nights in Aug 2024

6/10 Okay

Rajendra

Disliked: Cleanliness
Carpet was dirty and I could feel hair under my feet. The seal around the shower was worn out So water would flow into bathroom making floor slippery. The room cleaner did not leave a floor towel so I had to ask for one
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great buffet but showing its age
The hotel must have been excellent once, it’s showing its age. My couch had rips in the leather, paint peeling in the halls. The breakfast buffet was amazing but the other in house restaurants were closed. The hotel is dry now, no notice that bar was closed. My bed and pillows were very comfortable but the A/C was on maximum everywhere using lots of energy and making the indoor spaces very cold.
Stayed 9 nights in Jun 2024

8/10 Good

Nanzaddorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel that needs some renovation. But for the price you pay, its good enough.
Stayed 7 nights in Jun 2024

10/10 Excellent

Shai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not far from Petronas Towers
Great hotel just a short walk from Petronas towers and the nearest MRT station. Room was great for the price we paid. Lots of space and a big bathroom. The pool at the hotel was fantastic and breakfast was really good.
Stayed 4 nights in May 2024

10/10 Excellent

Josh

Stayed 3 nights in May 2024

10/10 Excellent

Soon Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is always the best.
Stayed 1 night in May 2024

8/10 Good

Chris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff really make this hotel great! All the staff are wonderful including the conigrees (who arranged taxis, tours, luggage collection and delivery to the rooms), the door staff, receptionists, cleaners, waitress and waiters. They are amazing as they are all polite, friendly and helpful. Although the rooms are nice and spacious but they do need a deep clean in corners and around the edges of the room and there were a few stains on the carpet. The corridors and room doors could do with a newer coat of paint but overall good choice of hotel. I would stay at this hotel again just for the staff and the food is also excellent plentiful with lots of choices for breakfast. The main reception, restaurants and pool give a 5 star feel but rooms are more 4 star.
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Definitely NOT a 5* hotel. The public areas are classy and well presented. However the bedroom we initially had was dated and tired. Also the shower didn’t work properly and a bedside lamp was clearly dangerous with the inline switch missing and replaced with some loosely fitting insulation tape. It took two asks to get the shower working and I eventually had to take the lamp down to reception . Clearly guest safety is not a priority here. In the bathroom seals were brown as was grout around the bath After two nights we went out on our third day coming back to find the toilet deposited with waste that came from another room. Flushing it didn’t make it go away. We went out for the evening and they assured us it would be fixed while we were out. We got back at 11pm to find that it had not been attended to. The reluctantly placed us in a much better room after. However we had already had two nights out of the four in a wholly substandard room. The breakfast buffet was intensive but much often cold. This all placed a complete taint on our 4 days in Kuala Lumpur. I could not recommend this hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Large rooms and friendly staff
In its time this must have been a beautiful hotel. Now it is in need of some TLC (tender loving care). The bedroom and bathroom were both very large and bright, carpet looked very thin and was stained in parts, but slippers are provided. Air con was only good on main reception & restaurant floor. The hotel was looking a little tired and in need of some tlc, but staff were very helpful and very friendly. Breakfast varied and plentiful.
Stayed 4 nights in Apr 2024

8/10 Good

Alice

Stayed 2 nights in Mar 2024

10/10 Excellent

Taran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. I would recommend this venue to my friends and family anytime.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bimal

Stayed 6 nights in Feb 2024

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

JIN HUI, Melaka

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old property and room is not well maintained.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great staff. Property is a bit tired and could do with a refurb. Good buffet breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, opposite Conlay station so easy to get around KL. Room was large with large bathroom. Breakfast was a very extensive buffet. All staff I dealt with were friendly and helpful. Got there late on our first date so had a meal and a few beers in their club room which was reasonably priced and very tasty. Definitely recommend!
Stayed 3 nights in Nov 2023